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October 2023 by Mark H.
My prescription was suppose to be filled days ago... I call and the auto attendant states the prescription is being processed. I request the pharmacist, it just rings and no one picks up. I drive to the store, 10 people are in line with one pharmacist and one clerk. NO ONE is happy. I get to the clerk and he tells me it still isn't filled and I need to come back tomorrow. He states they are understaffed, people don't want to work at CVS.... Quess what? I don't want to spend my money there either. The only way to have them change is to stop giving them our money. The pharmacists are overworked and underpaid. BTW, the CVS care dollars are them giving back a little on overpriced items. Shop them on Amazon, easier, faster and less expensive.
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October 2023 by John A.
WTF is going on at this CVS. The drive-through was always closed every time you try to get a prescription there's at least 5 to 10 people in line what's going on What's is happened to once the newest in the nicest CVS and Wellesley?
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May 2023 by Google user
This location always seems to have the Rx in stock as opposed to the other locations around town. They have a drive through as well and there is plenty of parking in the lot. The staff today was friendly and took the time to update my info in the computer system which dated back some 20 years (and was outdated). The professional told me the Rx would be ready in a hour and 45 minutes later I got a text telling me it was done. The store is very clean as well.
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April 2023 by S W
This location always seems to have the Rx in stock as opposed to the other locations around town. They have a drive through as well and there is plenty of parking in the lot. The staff today was friendly and took the time to update my info in the computer system which dated back some 20 years (and was outdated). The professional told me the Rx would be ready in a hour and 45 minutes later I got a text telling me it was done. The store is very clean as well.
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April 2023 by Dennis J. C.
I stop in here every several days to pick up a thing or two or three.It is a well-managed store. It is always clean and well-stocked, and the sales people are unfailingly polite.I want to especially thank and congratulate Melissa (?), the store manager, for her hard work. It is not easy these days to run a retail store, with continuous help needs. But she manages it all, with a smile. A very nice person with a helpful attitude (always).She is appreciated.
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November 2022 by Pradeep G.
Pharmacist at this CVS would not ask for insurance and push to charge full price of prescription. When asked, she would suggest pay full price now, bring the card and later and she will adjust the price. When given the insurance card number, she refused to look it up. Instead she insisted to provide her the bin # and three other numbers on the insurance card. When asked why she can not look these up on her computer, she start showing huge attitude. Not sure why she remains employed at this CVS.
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May 2022 by Anton D
New, spacious, very clean and organized. Conveniently located on route 9.
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February 2020 by Ellen R.
This place has recently gone down hill! Folks in the pharmacy seem nice and helpful. Never had a script filled but they helped me find something (when everyone else was ?). It's a convenient place to stop on my way to work. Last time there were about 4 of us in line waiting to check out. The woman at the register called for assistance (crickets)! The guy in front of me was telling me how awful the place is run and he's right! After she calls for help again, another woman comes along.... strolling to the register. She's strolling and has a bad attitude (like we are wrong for bothering her). I get up to the register to the original cashier, who is friendly and nice. I'm bagging my own stuff, cuz it so flipping late. As we finish she says, "oh you used two bags". I thought to myself, does it matter....I just did part of your job.
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April 2019 by Elaine E.
This pharmacy does not know how to bill correctly so please be careful, I've been picking up my prescriptions here for a year then all of a sudden in January 2019 they said my prescription went up by $50 and it was due to the new year and my private insurance changes. Luckily, I called my insurance company and they told me they billed it incorrectly. I told them about the situation and Each time I come here I always have to ask them to adjust it! I'm switching pharmacies.
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February 2019 by Susannah H.
Wonderful pharmacists who really care. It feels like a small time pharmacy with people who recognize you and greet you. They go the extra mile with calling doctors and insurance companies. So very different than the cvs in Natick!
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August 2018 by Shaila V.
Love this CVS. The guy with slightly longer hair who now works in the pharmacy has stellar customer service! Always helpful, knowledgeable and makes a good effort to help you if you ask for it. But they've hired a new young girl (with dark curly hair)recently up front who couldn't care less. Kindly train her to not be grumpy with customers. She will lose you business. The one star is less cause of her awful service.
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October 2017 by George K.
I went into the minute clinic on a Friday afternoon. I was on my way to a wedding in CT and felt myself coming down with something. The last time I felt this way I came down with bronchitis. I knew I needed antibiotics and a strong nasal decongestant. The physician recommended hot tea and neti pot. A neti pot?! Should I cut out nightshades too?? I SAID exactly how my body would feel over the next 24 hours. Of course I ended up getting much more sick, running a 100 temp and I can definitely feel the bronchitis starting. I was looking for something strong so I could actually attend my friend's wedding. Now I'm hold up in a hotel room, quarantining myself...but hey, I could always use a neti pot.