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October 2023 by Thomas VO
Shout-out to Hampton who was absolutely fantastic! Even though the store was packed, he took his time to scan our feet, had us try different models and different sizes, and went on to explain the specifics of each. He gave us great advice and helped us make sure we left with the shoes that best fit our needs.
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October 2023 by Steve
Love coming here to get new athletic shoes. Everyone is very friendly and knowledgeable.
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August 2023 by Liberty Johse
I guess I was unlucky and got the kid who wasn't mentally back from vacation yet when I visited on Saturday. I walked in with a note from my podiatrist for a specific shoe and a few questions since it's all new to me. He couldn't answer any of my questions, kept getting my shoe size wrong, and took several minutes to get one pair of shoes out from the back each time. It took an hour to try on 3 pairs of shoes before I got tired and just wanted out. When I checked my shipping notice this morning, I noticed that he somehow managed to get both pairs incorrect.I did some research and started learning about shoes on my own and will be buying some online, but I had high hopes about being able to try on shoes and learn about them in person.
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May 2023 by L. Clark
Came here with some foot issues, Jacob helped me find the perfect sneaker. Very happy with the customer service and variety!
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April 2023 by Prof M.
Mixed experience. They sold my boyfriend a pair of shoes that were 1.5 sizes too small. They turned his toenails black and he wore them 6 times at most. He didnt know why they were so painful til another running store in another state noted they were way too small. Marathon wouldn't let him return them for full credit. They gave him a 30% discount on a new pair of shoes but I was surprised that they were so reluctant to give him full credit in the name of good customer relations. I've been going to this store for years.
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December 2022 by Aliza Schild
They really know their stuff. I came in explaining one issue and was advised about another that also needed correction. Tommy was attentive and patient as we went through several different options. I really enjoyed my experience and would highly recommend anyone who has spent time trying and returning to come here for their sneaker needs.
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September 2022 by Nilesh Agarwalla
Antonia was super helpful. She was able to find me the perfect pair of shoes to help with my ACL recovery! The Topo shoes are super comfortable and supportive and a local brand, too!
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February 2022 by Eric Cheng
Very friendly and knowledgeable help at this store. They will get you fitted for the right shoe!
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January 2022 by David Allen
Always good with helping my daughter Nicole the right shoes when she was running cross country and indoor track for NHS. Convenient to the office here in Wellesley.Logan was good today when I was told by my PT to get Hoka shoes. Way more comfortable.
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January 2022 by Laura Delcourt
Amazing store!!! I thought it was going to be expensive, but I was surprised it wasn’t !! The seller is taking care of you from the beginning to the end, it feels good to get a great recommendations and help!
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January 2022 by Nicolette Colton
Staff is very friendly and knowledgeable. I was fitted using a feet scanner and bought a great pair of sneakers. Definitely recommend!
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January 2022 by Krista S.
We had a great experience at Marathon sports in Wellesley. Peter was very informative on our ergonomic and lifestyle needs. My fiancé and I were able to get sneakers that were tailored to improve our gait and training. Highly recommend asking Peter for assistance!
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October 2021 by Paula Spies
There is a reason why everyone raves about Marathon Sports! My orthopedic surgeon was the person that recommended them years ago and they are the best.I went in the other day and Steve Curley helped me and provided the best customer service, really listened to what I was looking for and found the color I wanted at another Marathon.Awesome job and thank you!
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October 2021 by Janine G.
The selection and customer service was top notch. My only issue (and I see another reviewer had the same issue, which is interesting to me) is that when I returned the sneakers - which I wore in my house for no more than 5 minutes- the associate looked at the sole and told me that they would have to issue a store credit because there was tread wear and thus were "used". My mouth fell open (thankfully I had a mask on!) in disbelief- were the $150 sneakers made that shoddily that there was wear after trying them out in the house? Thankfully I was issued a refund.
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September 2021 by Tim Donaghey
Great staff. Expert service. And they hosted us all summer as our base for the Dana-Farber Marathon Challenge.
