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December 2023 by Michele Meagher
First, I love Dr. Mercuri! Next I love Lisa! I had learned that I could have Dr. Mercuri fill out a MA RMV form with prescription that I could bring with me to the RMV for my license renewal. From beginning to end of the process of getting the form to Dr. Mercuri, following up when it got held up in the mail, having Dr. Mercuri fill out another form, calling me when she saw that I had not picked up the second form, which I had not picked up as I had said I would. I so appreciated Lisa's following up every step of the way to make sure I did get the form. Thank you, Lisa!
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November 2023 by Cheryl Elkins
I've purchased my spectacles from this location for the past decade. Larry and the staff are just the best. They are congenial, attentive, knowledgeable. I recently had issues with a pair of frames - Larry was more that happy to resolve the issue, amazingly, on the spot. I recommend them to all my friends who have complex prescriptions and want a personal touch.
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September 2023 by Julia P Julia
Larry is awesome! Not only did he do an amazing job helping my son find the right glasses, but he was outstanding when a part of the glasses broke and needed to be replaced. A positive experience in all aspects. The woman at the desk was helpful and friendly, and the selection of eyewear is great.
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August 2023 by Maggie Sings
This is for my visit of 8/18/23. Larry is GREAT. He worked very hard to find glasses that are attractive but meet my budget. Today I picked up my glasses and worked with him to ensure a proper fit- they're great! And Larry just makes me feel so comfortable, like he really cares about what I need and what is reasonable. Not a feeling I'm getting from the rest of the office right now.
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July 2023 by Lenny Lozinsky
I really like this office. I’ve been going there for over 5 years now. Very friendly and professional people. Highly recommended!!’
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October 2022 by Vlad Odessa
I have been a customer of this office for many years as I appreciate level of professional knowledge and skills of my ophthalmology physician and the optometrist there. Recently this office was joined by few new members that made it a great team of professionals focused on patient needs. I just completed the “full cycle” of getting the new glasses (eye exam, frame selection, ordering glasses, fitting upon pickup) and am happy to share my positive experience at every step of this journey. Highly recommend this office.
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September 2022 by Paul Lam
Excellent service, especially Larry. He was patient and helped me select the perfect pair of glasses and sun glasses.
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September 2022 by Lori Maddams
Everyone from checkin to pre tests to doctor to checkout was lovely!! Will make this my ‘go to’ for eye exams!
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September 2022 by Maurice Leacock
I always get great service, especially from Larry and the staff in optometry.
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September 2022 by Rana Chaudhuri
Very warm and experienced staff. Always very helpful. Very experienced doctors. Extensive selection of eyeglasses. I've been coming to this location since last 5 years.
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September 2022 by Sharlene M. Casey
I am thrilled with the fit and style glasses Larry patiently helped me find!
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August 2022 by Emily C.
This is a joke of an operation. Save your time and go elsewhere. I had a good experience here before the pandemic, but then they sold the business to a new corporate owner. I came back for an eye appointment and with plans to buy several new pairs of glasses and prescriptions sunglasses. I arrived at 2:30 on the dot. The waiting room was empty and it appeared very quiet. The receptionist sent me away, because I was "ten minutes" late and I lost my appointment time. I said I thought my appointment was at 2:25 pm, and the receptionist said no, it was 2:20, and they couldn't see me (without even checking with the optometrists). I went out to my car, double checked my zillion text messages confirming the appointment, and sure enough, it was at 2:25. So I was late, yes, but literally 5 minutes late. Even the most popular restaurants have 15-minute grace periods. And the place looked empty, seriously. I called them back from my car and the receptionist said their computers are glitchy, it was their fault, and they'd be willing to see me after all. So suddenly someone was available to see me after all? Forget it -- I'll spend my money elsewhere, there are plenty of optometrists around Wellesley. Any place that has such nutty business practices and horrible customer service is not to be trusted.
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August 2022 by Rob Savage
This is an outstanding practice! I’ve been coming here for years, and even when I moved to Los Angeles, I still kept My Eye Dr. in Wellesley as my practice of choice for all my eye care needs. You truly can’t beat the optical department. I’ve known Larry for years and beyond being a truly skilled Optician who donates so much time and energy to any patient he sees, he is a one of a kind presence - I’ve literally never seen anyone walk away from his desk without a massive smile on their face. Sometimes when I’m in the area, even if I don’t have appointment, I’ll just stop in to say a quick hello. I’ve just met Lisa and Nicole in the optical department and they only bring additional positive energy to the practice - such great people to be around. I saw Dr. Gannon for the first time today and she couldn’t have been nicer - she took her time with me and explained everything in ways the patient could understand. Leena at the front desk was extremely helpful and whenever I call, I always get someone on the phone who is ready and willing to help. This is a great practice and I’m so lucky to be a patient there!
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August 2022 by Stephanie Schulman
Have been coming here for the last few years and I LOVE how helpful the entire staff has always been!
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March 2022 by Monica Oxenreiter
Dr. Gannon was so friendly! Worked with me to find a contact that fit my eye and was so friendly the whole time. Really happy I came here.
