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August 2018 by Terry Gadoury
This is a great boutique clothing shop with lots of brand names. The staff was very friendly and didn't hover while I was browsing. A great shopping experience.
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July 2018 by T H.
Walked by and their window display caught my eye. The sales associates made sure to go out of their way to get the specific size I needed. Love having this store in town!
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January 2018 by Kaitlin Dengos
DO NOT PURCHASE FROM THIS COMPANY. It is not a legitimate business and I was forced to pursue legal action to get my money back. Do not place an order, give credit card information or communicate with this company.
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January 2018 by Beau Heyser
This place is a scam. Won't reply to emails and the rep on the phone can only call me back and then doesn't. Stole $342. Downright criminal. Stay away. Seriously. Look at all the negative reviews on their Boston store
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December 2016 by Elizabeth M.
They do not give gift receipts for merchandise credit or exchanges.
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April 2015 by Steven B.
Mean spirited business management My kid sister thoughtfully purchased a Patagonia sweater for me during the holidays. Christmas morning I found the sweater was too small... no problem I thought, let's just exchange the size. Returning to the store the first week of January we found the item could not be returned nor exchanged for store credit (I at least wanted to give my kid sister the money back to buy something she likes). I contacted the manager directly, explained the situation, showed her the receipt and the sweater- new with tags... and still was refused a refund and/or store credit. What kind of store is so disengaged and rude to their customers? Seems NRO is operating on the principle that Wellesley patrons will just overpay and not bother assist in any exchanges of clothing gifts.
