Toyota Service Department
Auto RepairHours:
234 Worcester St, Wellesley MA 02481 Hours
About Toyota Service Department
Toyota Service Department is known for its friendly and experienced staff. The service advisors have been with the company for many years and have extensive knowledge of Toyota vehicles. The comfortable waiting room is equipped with amenities like Wi-Fi, a TV, a children's playroom, and a quiet work area, as well as complimentary coffee and tea. Customers can have confidence that the certified and experienced technicians and master technicians will keep their vehicles running in top condition. While the overall service experience is positive, with one customer praising the helpful and fast service, there have been some issues with attention to detail in certain repairs. A customer noted that the trim was not reassembled correctly, and there were splotches of adhesive on the trim and paint. However, another customer expressed their appreciation for the excellent advice and service, describing the relationship as more than just a transaction, with the staff caring about the customer's vehicle and its longevity.
Most Recent Reviews
May 2026
Had a really smooth experience here. It was easy to get an appointment, and everyone I met was courteous and professional. I appreciated that they didn’t try to push unnecessary repairs and were upfront about what actually needed attention. Overall, great service and I’d definitely recommend them.
July 2025
The service advisor Joseph was really helpful with getting me in and out fast and on my own schedule. Thankful for this place! Great work
April 2024
Excellent advice and service. This is a relationship not just a transaction. They care about my 14 year old Highlander and want to see it provide years of joy and safety for our daughter.
More Comments(20)
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