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October 2023 by Pamela Thayna Araujo
We love you Linda! ♥️
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August 2023 by Esther
Unfortunately, my experience at Chateau Cheveux several months ago was awful. I am a person of color, and my straight, thick, shortish hair is a little coarse. My hairdresser, Linda, kept making disparaging comments about my hair while she examined it, and she told me that my grown out bob looked more like a helmet. She admonished me for not spending more time with my blow dryer to whip my hair into shape. She commented on my “untreated” hair. I keep it natural with some random strands of white hair. She also told me I was sooo very lucky I got an appointment at Chateau Cheveux—that they were excessively hard to get. This comment seemed odd given that I called and got in on the same day. My haircut itself was rushed and one of the worst I have ever had. Five months later I am still growing out the big, choppy layers she added, and I have needed frequent haircuts to fix the damage. At the conclusion of my haircut Linda reiterated that my hair had looked like a helmet before she worked on it. She made me an appointment to return but then pointed out that I could call the number on her business card to cancel if I didn’t want to return. I have reflected many times on my strange encounter with my hairdresser and have wondered if my race and ethnicity played a role in my odd treatment.
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June 2023 by Vicki Kravitz
I've been going there since they opened. Still the best!Service: Haircut
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April 2023 by Debra Gavita
Friendly employees who go above and beyond to make their customers feel welcome.
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March 2023 by Carol Blake
I have been a customer for well over 30 years and I am totally satisfied with the service I have received. The entire staff isvery friendly, courteous and accommodating. The customer service is exemplary.I always suggest Chateau Cheveux to anyone that is looking for a new stylist because I know they would be very happy with the service they would receive.Services: Manicure
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February 2023 by Jeffrey Wren
I have been having going to Chateau Cheveux for 17 years. Staff is extremely professional and well trained. Everyone so friendly and kind as well!Services: Haircut
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June 2022 by EastCoasteR -.
Love the customer service and everything about the work done here! Very high quality and easy going. Beautiful color, cuts and styles.
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November 2021 by kara richardson
I recently had my hair foiled and cut by Melanie! I’ve got thick, long hair and in previous salons have had to sit there for 4-6 hours. She got me in and out of there in less than 2.5 hours, and I loved how my hair turned out! Highly recommend her and will definitely be returning.Services: Hair coloring
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August 2021 by krista flemming
If you’re looking for a new salon or hairdresser you have to go see Lilly!!! She is amazing, and kills my color every time! Lilly knows what she’s talking about; super helpful with what to do/use to help your hair thrive, what colors and styles will suit you, and she is incredibly kind and patient. The salon is beautiful, clean, and the overall environment is super welcomingServices: Balayage
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July 2021 by Anika B
Lilly is such an amazing stylist and always makes it such a fun experience to come into the salon! She truly wants what’s best for her clients which I love!
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July 2021 by Bridget Burns
Kim always does an amazing job, I trust her opinion more than my own!Service: Haircut
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July 2021 by Joanne Root
As always it was relaxing and satisfying to have my hair cut, colored and styled by Melanie.Services: Hair coloring
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October 2020 by Erin Beardsley
Simply the best stylists in Central Mass. The salon is beautifully decorated and the staff is always welcoming! I have been coming here for years and I always feel like a million bucks when I leave! Keep up the good work!!
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September 2020 by Debbi McInnis Miller
I've been going to Chateau Cheveux for 30+ years, and have always been totally happy with my visit. It is clean, the staff is very friendly and accommodating, and my stylist, Peggy, is the best!
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August 2020 by Tim Ohlinger
Been going to Chateau Cheveux for more than 20 years. Staff is extremely friendly and professional. I highly recommend to everyone.
