This FedEx Ship Center in West Boylston, MA offers packing supplies, boxes, and FedEx shipping services, including expedited, standard, and economy options. It is known for its helpful and friendly staff, who provide quick and clear assistance, making returns and package pickups easy. Customers appreciate the convenience of this location, especially for returns like those for Wayfair, and for picking up packages after multiple delivery attempts. While the staff are professional and competent, some customers noted minor issues such as misplaced packages or changes in services like box taping. Overall, the center is seen as a friendly, efficient, and convenient option for shipping needs, despite occasional delivery delays or minor service changes.
Delivery guy leaves my packages on the stairs in the rain every time. I have a porch and every other delivery service delivers to the door. I will never select FedEx for delivery or shipping! Customer service is awful. Ban Fedex
March 2026
This place sucks, they keep delivering to the wrong address this is an ongoing thing for a year now when I call I get rude people no one wants to fix my issue it's not hard to deliver to the right address. I wish I could give them a -star not 1 star
February 2026
Big thanks to Melissa for helping me locate my package yesterday! Super thankful!
