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November 2023 by Roger L.
I lived within walking distance for 10 years so they became my mechanic by default. I will say that they were much more than just convenient. They were always so good to me. The staff was always friendly, especially Kevin at the front desk. There are few people in the car sales/repair business that I would EVER be happy to see and he was always cheerful and knew all the regular customers like family. The repair work was always done quickly and done well. If I didn't need something, they were always honest about it. They knew I was a repeat customer so they treated me fairly because they knew I would keep coming back to them - they were never looking to make as much money off me for that one repair, they just wanted my car to run right! They were always fair with the price and they were helpful and honest if I just needed advice about an issue with my car.They were always realistic about their schedule as well and if they had to put me off for a few days because they were busy, I went into the book and they took care of me when they said they would. Communication was always great too. I never had to chase them to find out what was happening as they would call with updates.Car repairs are never something you want to have to deal with. Crappy service compounds that. No matter what the issue was, even if I dreaded having an issue with my cars, I never dreaded taking my cars there. I can't say that about many other places. I wouldn't hesitate to recommend them to a friend, even if they're out of the way.
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May 2023 by Dan Maine
Bob, Kevin, and staff went above and beyond to help me out, couldn't ask for better people to work on your vehicle. Service was amazing, staff is amazing, won't go anywhere else.Service: General repairs & maintenance
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May 2023 by Samra Dawood
He is such a nice gentleman with a warm smile! He literally fixed my car in 15 minutes. Such a positive vibe at this place!Service: General repairs & maintenance
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January 2023 by Vinny Huynh
Kevin and his dad are great people. I moved to the area not too long ago and needed a new inspection sticker. I found Reservoir Garage looking on the Mass RMV website and went there. Kevin greeted me and took my car right in. He was so friendly. I have taken all of my cars for inspections here since. What I love is that they clean all residue off when removing the old stickers. Many places just slap the new ones on and doesn't even care.I have done a lot of the basic maintenance myself as I enjoy working on my cars.......to some extent. One time my son's Honda Pilot wouldn't start and I completely forgot about Reservoir and I had it towed to a garage near my house. While they fixed the problem the service was OK. Other than that I have not had any work that really needed to be done but when I do and if I am not up for it or isn't capable then I will definitely drop my cars off at Reservoir. Top notch people. Very friendly and honest. Something you don't really find nowadays.Service: Auto maintenance
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January 2023 by Lindsey
Had a great experience getting my car inspected here! The gentleman that helped me was super friendly and got my car inspection done very quickly! I’ve never had such an easy and quick experience getting an inspection before. Very glad I gave them a try and will be coming back in the future. They also have a lovely waiting area with a beautiful fish tank. I’d highly recommend Reservoir Garage!Service: Vehicle Inspection
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January 2023 by Nicole Skinner
I had my car inspected here and an oil change done in January and can't say enough good things about this place! Very friendly staff, quick service, and fair prices. It took less than 20 mins to get an oil change and my car was serviced right away. I should also say that as a young woman I'm generally wary of going into an auto shop by myself. I usually have my game face on, always on the lookout to see if I'm getting duped or being treated differently. At Reservoir Garage, I was never pressured to get extra services done or felt uneasy. They've definitely earned a long-time customer. I can't recommend them enough!Services: Oil change
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December 2022 by Michael Theerman
Great place. Friendly people. Decent prices.
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September 2022 by Maureen Gonelli
Been going to Bob for over 40 years. He and his son Kevin are the best! They are more than reasonable with prices. Would not go to anyone else !P.S. My first name is Maureen and my email converts to rainbow guy so I do not get junk mail
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August 2022 by Christopher Kauppila
Great garage , honest people that I trust and would recommend...
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July 2022 by Jeff King
Reservoir Garage and service manager Kevin has earned a long time customer after the service I had recently! I went in because my AC was malfunctioning and expected a full compressor replacement $$ and Kevin and his team managed to dig through the system and determine it was actually just a wire and saved me a boatload! Much better than previous service I’ve had at other garages in town. Thanks!Service: Auto A/C replacement
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June 2022 by rainbow guy
Been going to Bob for over 40 years. He and his son Kevin are the best! They are more than reasonable with prices. Would not go to anyone else !P.S. My first name is Maureen and my email converts to rainbow guy so I do not get junk mail
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June 2022 by Thomas Conroy (TC3)
Looking for a good, honest and trustworthy auto shop? Here you go.
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May 2022 by Judith Frew
Very friendly, honest and reasonable pricing. They never tell you that you need something you don't. They are very accommodating in emergencies, as well.Services: Oil change
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February 2022 by Gary Passmore
Can not ask for a better quality repair shop.Simply as that.Honest, timely, etc.Five Stars.Services: Oil change
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January 2022 by Elizabeth Reed
I had brought my car to another mechanic who told me I needed a certain brake repair, and brought it to Reservoir Garage for a second opinion. They investigated the issue and found it to be a much simpler fix than the first garage had led me to believe and had it back to me after just a couple hours. On top of the friendly and quick service, they literally saved me hundreds of dollars. I'd recommend them to anyone who'd listen and don't plan on taking my car anywhere else!Service: Brakes
