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August 2023 by Robert Toth
Very helpful.
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August 2023 by Paul A.
I was going to buy some jugs of chlorine for my pool. I used cash which included a few $2 bills. "We don't accept two-dollar bills", the guy said. If they don't want my money, I guess they don't want my business.
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July 2023 by David M
Excellent service. Bring in a fresh small sample of your water, they will test it and send you home with the chemicals that you need exactly. They don't oversell and they give masterful advice for pool care.
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July 2023 by Linda Marchessault
Needed a new pool filter and the only pool company that had all the product to replace the filter was Surfside! The store manager was so knowledgeable! Pool filter is up and running! Thank you Surfside Pools West Boylston!
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June 2023 by Dan Laukaitis
Nice location, friendy service, tons of inventory, nice show room.
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August 2022 by Dede Wilson
Very helpful and kind and very informative. Thank you for your time . Dede west Boylston
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July 2022 by Nicole Ellis
We had our liner replaced on our 20 year old above ground pool! Mike was great with communicating about a timeline of install once the liner arrived! He did a fantastic job with the install and helped replace a section that rusted away near the skimmer and jet! One day install and the liner looks fantastic!
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May 2022 by Brandon Sanchez
Everything is late and they always ask you for more material during is unprofessional
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March 2022 by Jane Mejia
Doesn't care about customer service. Never come when they say they will, never care or apologize either. Never came back to hook up ground wire after calling and setting up appointment more than once. It's only convenient for.picking up over priced pool chemicals and small supplies
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September 2021 by John Button
Wanted nothing to do with me.
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July 2021 by Rosaura Miranda
I appreciate this place 100%. They are able to test your pool water and get your mineral levels to where they need to be in order for you to correct your water pH and color, especially when you use well water and that is most likely higher in metals like copper. Lucky to have them for advice over the phone as well.
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July 2021 by Paige A.
Too much too type. Terrible customer service, terrible communication. Pool liner is finally in after 16 weeks. Liner looks nice but the installers are unprofessional. Would not recommend.
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May 2021 by Kelly Cloutier
Don't ever use this place! Have been doing buisness with them for as long as I can remember and at the end of last season scheduled for them to come out and replace the motor on the pump. We after being blown off 2xs...they finally assured us that they would be over the following morning and guess what NO Show AGAIN! it wouldn't be so bad if they had the respect to just call and let us know they weren't going to make it! Instead have had to take multiple days off just to sit around and wait for nothing! Bad business!
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September 2020 by Cathryn Mezynski
Excellent service
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September 2020 by Erik Ronnquist
Very good. Had a leaking Skimmer, Eric was sent over and was wonderful and informative. Price was fair and work was perfect. Leak is fixed!