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December 2023 by Michelle M Miles
I am not fond of the manner of their bill pay. My s/o would request a bill payment be submitted, and it took weeks. The payee was sending missed payment warnings. He almost lost his health insurance plan. All bills are now paid through the payees' websites. When the dates of his pension falls on a weekend, the credit union doesn't credit his account until the Monday. His payers confirmed that it should be available the previous Friday.He hasn't been in need of utilizing other services. Thus, I won't rate those.
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September 2023 by Lynda Grady
I love the easy interactions with the Staff. Always helpful no matter how small the request. I recommend them to everyone.
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August 2023 by Joe Caputo
Rude lady there gave me a hard time to increase our daily limit so we could book vacation, sad . Just left Santander, the manager told me I have a 5500 daily limit. He said I was lied to. Should hire real tellers who know what they are doing. Sad. Sad. Credit union
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July 2023 by suzan fox
Professional, knowledgeable and amazing group of people .I Ben with credit union since 2001 . And I never had problem.
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March 2022 by Darlene Ranks
Staff very friendly...they always greet you with a smile?...and remember you by name...great place to have your banking needs...kudos to them all
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March 2022 by Alan Harty
Have no Idea how someone could have suggested finding another location, staff in WB the best!! Especially Tina!!
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January 2021 by Kristopher Curnin
I have been banking with this bank since 1997. I find that when visiting they always know exactly what they are doing and very knowledgeable on processes. There staff is very friendly, fast, effective, & efficient. I just wish they would convert one of the unused offices into a bathroom for member use. To wash hands before a transaction and to freshen up. They are a 5 out of 5 bank. I would highly recommend them to anyone. So give them a try would you please? Come on in. Plus they got some good looking Madam's Tina, Lisa, & Nichole. They will welcome anyone with open arms and a open heart.
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November 2020 by Oscar Motsi
Lisa Bean is very helpful - great customer care
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July 2020 by Dawn Giacobbi
I would give zero stars if it was an option! This branch definitely DOES NOT represent this bank! The few times I was forced to go there I got Mike at the drive through, and he messed up my transaction. I truly feel like he has no idea how to do his job! And if your looking for good customer service, pray you don't get LeAnn. The way she talks downs to customers is just disgusting! I STRONGLY suggest finding another location
