Usually I don't have any problems with United, but this morning was awful. Only one employee working at check-in, and when the second one came I motioned got her for help and she told me to wait. I stood there for 15 minutes watching her help people who had gotten there AFTER me. The screen asked me twice if I was still... read full comment
February 2019
United airlines is a very disappointing airline with bad customer service recommend never using them
December 2018
More than a half hour hold plus re-directed 3 times to the "right operator" to find out if my sister had gotten on the plane or not. I'm worried about her coming from Germany and had no way of contacting her. All I needed to know was if she got on the plane or not. Worst airlines ever.
