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April 2023 by ESTHER KWOK
The gentleman teller who sometimes works on Sundays is an excellent person, he is polite, helpful and even filled up a TD Bank water bottle for me on a very hot day. The best bank teller I ever encountered.
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September 2022 by Q L
Exceptional service! They open on Sunday! I did a notary here, and will definitely choose TD Bank for my financial needs!
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January 2022 by Patrick
Mickey was great. The bank itself is exploitative with long holds on deposits and ridiculous overdraft fees.
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March 2021 by Tanya Edwards
Had an issue with a large deposit and Brian at TD worked to resolve it quickly.
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January 2021 by Steeve Saint Louis
Elio always provide good customer service, all the staff is awesome
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December 2020 by Paul Bedard
There always nice
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April 2020 by ZEE Correia
My banking specialist, Juan, is amazing and knows exactly how to help me. Good job!
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February 2020 by Kameron Kalmar
Long wait time and rude staff
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October 2019 by Melissa Gatlin
I was banking at TD Bank West Roxbury today. I have never been so disappointed and disrespected at any of the other location. I was waiting to be seen by customer service. I was ignored, by both person that were in their office. One man was on the phone the whole time I was waiting to be seen. The woman so rude she never acknowledge my presence. She went as far as to pass a card to another customer over my head. There is more but space will not allow me to tell my story. I would like to know what happened to the customers come first.
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June 2019 by Dylan Hicks
Had a terrible experience with TD banks phone service while I was trying to get my online account back up and running. I had to go in person to a location near me. The service was slow and rude. I was told I had to wait for a manager and then proceeded to wait 20 minutes while she sat in her office alone. Extremely unhappy with this unprofessional service.
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May 2019 by Heresh Amini
Very long waiting time
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October 2018 by Google User
Juan and the Store Manager were helpful but their over the phone representatives when dealing with unsatisfactory services or services not rendered are not very detail oriented. I followed up consistently to address an issue and went on for months.. Needless to say the issue did not get resolved... TD bank didn't care that I banked with them for about 8+ years.. So obviously another institution which is obviously not "Americas Most Convenient Bank".
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October 2018 by Lauren Zirilli
Thank you to the Manager at the West Roxbury branch. He was so kind to escort me to my car under his umbrella. Such a nice gesture!
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August 2018 by Robenson Escarment
This is the worst bank that I ever had to deal with. If you want to waste your money. This is your bank. Now the people at this branch. Their nice people, but as a company no. I hate that I had to leave this review, but I'm just sick and tired. Trial run over
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July 2018 by Brian Rivera
My banking specialist, Juan, was incredibly helpful and nice. Helped my open an account and explained everything to me step-by-step to make it easy for me to understand.