-
October 2022 by Adrianna B.
I went to this bank three times for a new debit card. I locked my card out of worry because I couldn't find it. An associate told me he ordered my card. It would take two weeks to come in. He did not order my card, said the next associate I went to see, two weeks later, when I had not received my card. That new associate set up a new card via Apple Pay, and the card she supposedly ordered never got to me. I went in yesterday and Jonathan Vara said he ordered me a new card Again. It's been one month since I locked my debit card. This is one reason why everyone I speak with calls this bank one of the worst in existence.
-
September 2022 by Angelo D.
Worst Bank of America in America, usually line out the door and only 1 teller if you looking to spend hours in the bank just to do simple tasks here is the bank for you
-
August 2021 by Eileen H.
Second visit to BOA to get into my deceased mother's safe deposit box, first time here they wouldn't accept POA which I understand but also I had copy of will that names myself and brother as co-executers. We waited while the women was on hold to their legal dept for over an hour without anyone picking up. We ended up leaving and ultimately being told we had to have "letters of authority" thru probateFast forward 2 months we have the LEGAL letter of authority with raised seal, and make an appt for 2 pm, they do not take us until 2:20 then we end up being told their legal dept has to approve our legal forms which may take up toi and more than an hour. I called my lawyer while waiting to tell her we are being denied access to our mothers SD box. She told me then that Bank of America is notorious for pulling this shit. No other banks need their "legal" depts to review letters of authority before accessing the safe deposit boxes.To add insult to injury the lady at the bank told us we could not leave while she was waiting for this legal dept to authorize our already legal paperwork. So the rule for BOA is that even if u have legal paper work giving u access , BoA still will not let u into that SD box and while I am writing this the lady from the bank has already spoken to three different depts and people at BOA to get "approval" and still no answers.My warning to all is to pull all your banking and especially safe deposit boxes from bank of America as soon as you can NO OTHER BANKS make you wait once you have probated letters of authority.
-
April 2018 by Qais Al
Something wrong with ATMEvery time I want to deposit a check it doesn’t take it
-
December 2017 by Qais Alsalem
Something wrong with ATM Every time I want to deposit a check it doesn't take it
