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September 2023 by Virginia Freed
Loved our purchases: sofa, ottoman, and leather recliner. Ordered them in July. Excellent service, but beginning now - at the end of September - to wonder why we paid top dollar, will pay for delivery, but are still waiting for them to show up. Hopefully, WHEN THEY ARE FINALLY DELIVERED, we will forget our exasperation and will change our rating to ⭐️⭐️⭐️⭐️⭐️
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July 2023 by Dawn Beane
I ordered a braddington young sectional from Gary. He was super nice and helpful. Said it would be 10 weeks. Paid in full. At 10 weeks they said 4 more weeks. Then 4 more weeks. Then 3 weeks. I then call Braddington young customer service who was very helpful and told me my sofa was complete and ready for pickup. All I heard from Gary was be patient, no explanation just be patient. The only time he communicated with me was when I reached out. I still don’t have my sofa and it has been nearly 6 months. I hope it was worth the wait. Sofa finally arrived and it is absolutely beautiful. The whole experience would have been better had I been updated without me having to reach out. I was finally told by BY that they had a difficult time finding my leather. Had I known this that would have helped. Super happy with my sofa!
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August 2022 by Pamela W
Absolutely love my navy blue leather reclining sofa and chair. I'm really able to appreciate the quality of the furniture, now that it's in my apartment. It was worth every *****. As the saying goes"you get what you pay for". ***** and **** are very knowledgeable, friendly and listens to what you're looking for. This will definitely be my go to furniture store for future purchases.
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August 2022 by Pamela W
Absolutely love my navy blue leather reclining sofa and chair. I'm really able to appreciate the quality of the furniture, now that it's in my apartment. It was worth every *****. As the saying goes"you get what you pay for". ***** and **** are very knowledgeable, friendly and listens to what you're looking for. This will definitely be my go to furniture store for future purchases.
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March 2022 by Robin M.
We ordered a Barcalounger sofa on line with Gary. I have never done that before, but the process was easy and Gary was so helpful. After our couch was delivered, I noticed that the back pieces were not aligned. I sent pictures to Gary, he set up an appointment with a furniture representative who came out last weekend to see what might be wrong. An EASY fix. When they delivered the sofa, they forgot to add the two center legs that supported the middle of the sofa. I called to thank Gary for taking care of the issue. I love the sofa and I would definitely order again from Beautiful Rooms. Thank you for the great service!
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September 2021 by Renee Mellott
Totally in love with my king hickory sofas couches that I ordered from Beautiful rooms!! They are the best prices and they offer customer services that goes above and beyond!! I’ve ordered from them twice now, never been to their store but their website is great and they definitely know what they’re doing. I highly recommend them!! Thank you beautiful rooms for helping me make my living room look amazing!!
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September 2021 by J H
Quality furniture at great prices and excellent customer service! Added bonus of help with interior design. Couldn't be happier!
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August 2021 by WENDY cummings
The prices are decent which is what lead me to this establishment, but the owner (Gary) has lied to me about every single detail of my order from the cost of the furniture to the final payment. I have paid this man in full for the price of the sofa and loveseat and still do not have my furniture nor do I have idea when it'll be delivered. Gary will tell you anything you want to hear so beware and if you challenge him to his lies he'll threatened to send your furniture back. I gave two stars because the prices are not bad despite the fact I was shortchanged.
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January 2021 by Cynthia Palazzi
I am so excited about the new furniture that I recently purchased from Beautiful Rooms. Gary and Jennifer were great to work with, very knowledgeable and fairly priced for high quality furniture. My new home looks like a showplace and I can’t thank Gary and Jennifer enough for helping to make my dreams into a reality!
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January 2021 by Tom Sauser
Ordered 2 Hancock & Moore swivel chairs and a sofa thru Gary. Great service with choosing leather and nails. Competitive prices. Excellent delivery by Beautiful Rooms delivery men. Experienced, Courteous and house trained.Will do business with Gary again.
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January 2021 by Richard Perry
I recently purchased a Sherrill sectional through Beautiful Rooms. This is not my first purchase with BR; I bought 2 Sherrill lounge chairs and ottomans from Gary 20 years ago. I have never visited his store and have always ordered directly over the phone. Gary's customer service has been fabulous and his pricing is excellent. Delivery was perfect both times and there has been no issues whatsoever. Purchasing a replacement sectional during the pandemic was very stressful but Gary patiently and expertly walked me through every option for the over all design and I couldn't be happier with the result. If I could give him 6 stars, I would.
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January 2021 by Cindy P
I couldn't be more pleased with my experience with Gary and Jennifer at Beautiful Rooms. They worked with me to select upholstered furnishing for two rooms in my new Florida home. It was fun working with Jennifer to select fabrics. The wait was painful due to Covid 19 but, oh so worth it in the end! I feel like I live in a model home - too good to be true! Thanks so much to both Gary and Jennifer for bringing my dreams to life!
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September 2020 by Lee Everyman
Gary patiently helped me narrow the choices among a few models and price points. Was so pleased with the prices that I ordered a set of outdoor furniture before delivery of the first purchase. Best prices and excellent service. Who could ask for more?
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August 2020 by Gary Y.
Gary was very patient as I changed my color choices a couple of times and priced more than two sofa models. The end result is that I am very pleased with the overall quality and the appearance of the sofa and chair that I bought. Could not find anybody to beat his prices, too. He went the extra mile on a favor request, too. Was so pleased that I bought a set of outdoor furniture as well. Highly recommended. Top shelf.
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January 2020 by SUNIL PANDYA
We ordered a sofa from NC.
