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January 2024 by Michael Ostrander
If you need a car don't come here. I talked to Pedro days before to setup a test drive. We agreed on a time and day and when I show up there's no car and no Pedro. Manager took the car home and who knows where Pedro was. I drove 50 minutes to get there and took time off of work to see this car that wasn't there.
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January 2024 by Aj Rivera
Good service and very time efficient. I would continue to bring my car here for sure.
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November 2023 by Steven Martin
Purchasing my vehicle at Bertera Mitsubishi was a very pleasant experience ! My Sales Consultant was very knowledgeable , courteous and helpful.
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October 2023 by Derek Maleshefski
I was sold a new car contract on a car with 31787 mileage I bought a extended warranty I have 69000k now I called there company ZURICH and they said the dealer sold me the wrong warranty as IF i bought a new car there warranty company said I should be covered till 90k+ padro the seller at the time now says its expired at 60k with a extended warranty I'd be covered till90+ that's there company's ZURICH words and I have it on record!!!
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October 2023 by Lilliam Rios
It’s amazing, so excellent customer service, very knowledgeable staff, friendly, and professional; it’s above expectations. I shared my experience regarding my experience with Bertera-W.Springfield with my co-workers the very same day. Thank you Jose and Pedro.
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October 2023 by John Skill
I feel they have the most knowledgeable technician I’ve had work on my vehicle. Would recommend his service work to anyone!!
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September 2023 by Othniel Williams
Excellent customer service. They are quick to answer any questions you have about your vehicle.
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September 2023 by Brent Allen
I went to Mitsubishi because I had had service on my 2012 Eclipse, and I found the service department to be very good, easy to schedule appointments, friendly efficient service. My buying experience was equal to it.
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September 2023 by Yesenia Burgos
Awesome experience each time I bring my car amazing customer service.
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August 2023 by Adam Christensen
The best car buying experience I’ve ever had. I’ve never been so relaxed while buying a car before. They made it extremely simple for me and actually valued my time and made me feel like they appreciated my business. I would definitely recommend them to anyone looking for a new car.
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August 2023 by Karelia Isakir
Amazing service! This is the place to go to. I am currently staying at Brattleboro, VT. I previously called NH and NY. They had no appointments until August for a nail in one of my tires. I finally found Bertera Mitsubishi and problem solved, within hours! It is worth the drive wherever you are!! I can’t recommend enough.
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August 2023 by Elizabeth M.
Worst Dealership I have ever dealt with my entire Life. They damaged my new Car and instead of immediately taking responsibility for it, they implied I had done the damage. Do yourself a favor and ask, your Friends, Coworkers and Neighbors in your Community, if they are a good Dealership, do the research and do yourself a favor and don't do business with them. As this is not the stress I needed to deal with after Retiring out of the Military. Awful, dishonest and unprofessional, do your research before going there. :-(
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July 2023 by Luisa Sarabaez
Great customer service and friendly staff. Pedro Casillas and Jose Cruz were amazing and courteous.
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July 2023 by Taddy
Tim Lynch service manager. Does a great job and should be recognized for it.
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July 2023 by Carmen Falcon
I went to others dealer & say maybe I go back , but went I went to the Misubichi in west Soringfield went pedro star telling me about the SUV I new I was going to buy it , in that dealer everything is perfectLove itThank you for my Outlander