Costco Optical is known for its exceptional service and reasonable prices. Customers have been getting their prescription lenses and frames there for years, appreciating the great selection available. The staff provides quick and friendly service, often fulfilling needs like fixing broken glasses within minutes. Besides optical services, shoppers enjoy finding many amazing items at Costco, sharing their favorites on social media. The store is conveniently located between Bradley Hartford International Airport and Southern Vermont, and is always clean and orderly. While most experiences are positive, some customers noted occasional issues like missing toilet tissue in the ladies' room. Overall, Costco offers better prices than competitors like BJ’s, making it a popular choice for optical needs and shopping.
Always had exceptional service, ordering my frames and lenses. They have a great selection of frames, and are very reasonable priced.I have been getting my prescription lenses there for the past six years.
August 2023
Staff extremely friendly and there was a quick checkout line. Plus the food is cheap and good!!!
November 2022
Walked into Costco to get my glasses fixed that I had just broken; walked out less than 10 minutes later with my prescription lenses in a new identical frame. I couldn’t ask for a better customer service experience!
