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August 2023 by RJM
I have purchased my last 5 cars from Dean Moke Auto:BMW X52 Jeep Grand CherokeesTahoeJeep WranglerI don't go anywhere else when I need a new car, and with 5 drivers in the family, that's a lot of cars. Randy and his entire staff give 1st class treatment. I simply call/text Randy and let him know what I am looking for, and within a few days, he has the exact car I am looking for. On one occasion, a sensor came on after I had purchased the car and had been driving it for a month and Randy told me to bring it in. He took care of the issue free of charge and I had the car back the same day. Again, if you are in the market for a car, make Dean Moke America your first stop!
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August 2023 by Cassandra Bricault
i really tried to hold off on a review to this place but unfortunately i’m extremely disappointed. i bought Mercedes Benz from them and the back tires were bald and they sold it to me like that and only replaced one tire after the owner got extremely upset with me saying the car shouldn’t of been sold that way. the seat controls stopped working on top of a gas smell in the cabin i also had a cracked rim that they took two weeks to replace that i drove the car off the lot with which cause me to lose my job. they also told me i had gotten new brake pads but didn’t change the rotors on top of the electrical messing up because their was an amp wire wired incorrectly & he didn’t even know what the wire was which led me to believe he never looked under the hood.. the car has just been non stop falling apart since i’ve been to countless places and they all told me i was sold a dud a of Benz which was disappointing because i looked up the reviews on this place and was confident in it. they can get you the car for a good payment and percentage but that’s really it. over all happy with they payment and percentage not happy with the vehicle.the car should of been looked over before sold & it definitely wasn’t & they lost money because of the car being broken. i didn’t feel comfortable going back to them for service because of how things happened unfortunately & even with the reply half the things they replied & said weren’t true because they told me to call for an appointment but i didn’t want service from them anymore i wasn’t confident things would be done in a timely manner due to the rim, i also have the messages of the sales person telling me i got new tires, new brakes, & them saying they bought a USED rim instead of new. they didn’t not make any appointments they told me to call them for an appointment but unfortunately i was uncomfortable dealing with the dealer at that point & went to someone else a month later & was told the car was a mess it’s been hard but i’ve been able to maintain it fortunately & give the car the things it needed so i am grateful the car landed with me.
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August 2022 by Laura Wilkens
We had a great experience at Dean Moke. Bought a 2017 Mustang convertible. They couldn't have been nicer or more accommodating. Randy and Ed went above and beyond so we could pick up the car on the day we wanted. Lori was very sweet and we enjoyed the time we spent with them. Thanks to all the folks at Dean Moke!!
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May 2022 by Shoshannah Taub
Definitely recommend getting a car from here! They are very friendly and welcoming! Family owned business and they have great used cars! A month ago a car I had for over 5 years and loved was totaled due to an accident that wasn’t my fault and I was so sad and ready for an upgrade I wanted the same type of car just the next step up! Ed and his team helped me and I found the perfect replacement in a time like this! I am so happy with my purchase and will definitely be back if I ever need another car!
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May 2022 by Paula Bagian
I phoned with questions regarding a previous purchase. They were helpful during this process but also during my car purchase a few years ago. Reasonably-priced. I will return when it's time to buy another car!!
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September 2021 by Andy T
Bought a truck here back in September. I usually hate dealing with salesmen but Fran was great to work with, kept in contact giving me updates up to delivery. I would buy a vehicle from them again and would recommend them.
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September 2021 by Chichebe Promise
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July 2021 by Mark Walker
Very well taken care of by rouban
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May 2021 by Erica Rindels
10/10 recommend
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January 2021 by ScottCofer
Impressive inventory of high-quality vehicles. Randy, Fran and the rest of the staff were a pleasure to deal with. They got us exactly what we were looking for in a vehicle, provided the financing and delivered our vehicle in pristine condition. Excellent experience all around.
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January 2021 by Andy Tela
Bought a truck here back in September. I usually hate dealing with salesmen but Fran was great to work with, kept in contact giving me updates up to delivery. I would buy a vehicle from them again and would recommend them.
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May 2020 by Kristy Champagne
We are very happy with not only the vehicle purchase itself, but the entire experience. Randy, Robin and Fran were helpful and friendly and functioned as a great customer service team instead of the typical 'pushy salesman' one thinks of encountering at used car dealerships. I would highly recommend them!!!
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May 2020 by Brittany Martin
I’d highly recommend Dean Auto to anyone that is in need of a car! They are very humble and personable! Excellent service, Fran and Randy were very helpful! They have a great selection of cars, very neat and clean!
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March 2020 by Jeff Greening
No issues, good clean cars, no pressure sales, Fran is easy to work with. Solid family business.
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February 2020 by Beverly Pierce
Not trustworthy and do not stand behind their vehicles. Extremely disappointed and would not go back.