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August 2022 by B.J. R.
Ok it's not the most glamorous place to shop but Eric the manager is very knowledgeable, extremely courteous and very helpful. He's working with what looks like 16 year old hockey players...I mean how much personality do you really expect from them, lol.
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August 2022 by David M.
Great service. Busy because inside the rink but always take time to help. Usually shop their main store in Springfield. When in need at rink they always come through.
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July 2022 by DCat
The guy that runs the store is super helpful and always makes sure I get what I need at a price that beats pure hockey.
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June 2021 by Jess Gee
Businesses should value EVERY customer and treat EVERY customer with respect/common courtesy. You’re not supposed to pick and choose who gets good customer service based on how they look. SHAME ON YOU
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June 2021 by Taila de Souza
By all accounts, this isn’t a place that knows a thing about customer service and valuing ALL potential customer relationships. It’s 2021 in a free market economy- no need to support a business owned by someone who is racist at worst, disgustingly rude at best.
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June 2021 by Jonathan Lyles
Very poor customer service...Lacks professionalism
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March 2021 by Koren Baughn
Purchased skates here for my daughter 1/2021. Covid safety was not being followed. The owner lacks customer service skills and should put a mask on.
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November 2019 by Lindsay Siano
I, my husband, and my son would like to Thank You Erik, for all of your help with the warranty of our son’s week old stick. Thank you for having our back and following through with everything. CCM is honoring the warranty and submitting us a new stick. We will continue to sharpen our skates and get any last minute items at your store and encourage our hockey families to also support you. Thank you Erik for your help!
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December 2018 by Julian Swistak
Awesome skate shop at the Olympia in West Springfield. A busy place. Good prices, selection. The staff was knowledgable and super friendly.
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December 2018 by Eddie R.
Great prices, horrible service. Be prepared to spend 30 minutes waiting for your skates to be sharpened. Go across the street.
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November 2018 by Shanna Scott
I recommend everything, skates, hockey gear, decals, Geno!! love him and his personality. will have u coming even if u dont wanna buy nothing
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April 2017 by Nick Athas
Knowledge staff, competitive prices and even better, you are dealing with hockey guys
