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December 2023 by Ariana Rodriguez
This was my first experience and trust me when I tell you the professionalism is beyond words. They helped me in ways that I feel every new shooter should be shown. Thank you guys so much you we will be frequent visitors if not members you are the best.
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December 2023 by Felix Colon
Best shooting range the staff is amazing extremely friendly and knowledgeable willing to help and train. The best customer service you can ask for. I recommend this shooting range 100% hands down. Thank you for the best experience.
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December 2023 by Miguel Rivera
When I went there for the first time. I feelt kinda awkward because i'm a hispanic I start thinking the wrong thing But those guys treated me like everybody else. They made me feel welcome and I told a guy that I never purchased a gun He told me anything you need i'm here to help you out. The only thing I thought that was too expensive was to Become a member compared other places it was too expensive
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November 2023 by angel
I just want to say the “staff team” is way professional so friendly, they treat you like a family and not like a stranger.. i am very satisfied with the team! Love this place!
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September 2023 by Stew Stewart
Rude sales guy much better gun shops around that are more knowledgeable and better priced
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August 2023 by Russell Papineau
Very nice . Well organized and clean. There range offers are the best,very helpful and friendly. Great people skills for helping beginners to Well trained.
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June 2023 by Khristopher Mazza
This was my first time using the gun range at Guns Inc. Everyone from Dez and Rob at the gun range counter to Terry the range officer were absolutely Amazing. They explained everything from the range rules to allowing a little more time in the range. (Normally you’d have to pay for the extra hour). This was an amazing day and I’ll most definitely be back again! 10/10 experience I highly recommend coming here for all firearm purchases and range time!
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June 2023 by Jessie steves
I rarely write reviews but this place is fantastic! THE BEST CUSTOMER SERVICE. I brought a 9mm SIG from them in 2017. It was my first firearmFast forward: I move to a diff state- Hell have no furry like an angry girlfriend - who lies. I am not guilty and beat the charge!!! but they won't give it back to me until I show "proof of ownership" Since I moved it is not in the data base- they are holding my property----I called Guns inc- they answer take notes and a couple hours later call me back - they have the record! I was able to show proof of ownership! And now I can get my SIG back. The lady who returned my call was awesome. I was so glad that I went to a nicer shop that is organized. I have never been caught up in anything and never imagined I would be in this spot-- Anyway- worth every penny to buy from them and in person. This experience made me really glad that I shopped at a real store. 10/10 even 5+ years later. Worth it- plus they have a range onsite.
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June 2023 by Sparky Mite
Nice staff, nice selection as well and pretty clean place. The range is really nice and reasonably priced. I definitely recommend it, especially with friends
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March 2023 by Lee Douchkoff
I purchased a Mantis X3 shooting performance system from Zack at Guns Inc in December as a Xmas present for my wife. She took it out of the box to use for the first time the first week in January and it didn’t work properly. Took it back to Guns Inc and Zack said it was my problem because it was an electronic device and they aren’t responsible for electronic devices even though it was brand new out of the box. After much complaining on my part Zack agreed to take it to deal directly with Mantis warranty department. I went to Guns Inc today to check on the status of this device I paid $180 for. I was hoping that it had been returned from Mantis. After seven weeks the device had not even left the store to be fixed. This is even after I went to the store last week after six weeks and was told they were waiting for its return. This was the worst customer experience I have ever had. I retrieved the device and contacted Mantis just now myself. They were incredibly helpful and are shipping a brand new device to me within several days. They apparently know how to treat customers right. I will never buy anything again from Guns Inc. Buyers beware. Real poor service. All my friends in the gun community at the various clubs are going to be informed of my experience.
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January 2023 by Ted Dancin
Big empty store. Walked in, did a lap, walked out. I AM going to check out the range though because that seems like the main attraction.
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December 2022 by Timothy B.
Absolutely disgusting experience with this place! At first I had high hopes because this is also the place where I took my test to get my LTC. Seemed friendly enough and decent retail section. I went back to get my first firearm and my application came back and they said they had to put a four-day hold before I could purchase the firearm. They tried to insist that I give them the money and purchase the firearm and just wait for the hold to be lifted and I refused. So I left. Went back yesterday to try to get my first firearm and went through the whole process again and this time they insisted I buy the firearm first and then sent my application through just for it to come back denied again! I immediately asked for my refund back because I'm not giving you money for something that I cannot take home with me. He handed me and appeals form and said go file an appeal and when you find out why you were denied then you can come back and we can just finish the process and you can have your firearm. I told him three times that I wanted a refund right then and there and he gave me three different reasons why it was in my best interest to just keep the purchase as is and continue with the appeals process. Then I get home and try to start the appeals process on the website for the FBI and was told that I had to obtain fingerprint cards and send them to the FBI and wait for them to be processed and then they sent me to another web page asking me for a fee to pay for processing etc etc etc. Well I completely got lost and ask them if they would help me with the appeals process and I called my local police department to ask if one of the clerks in the clerk's office could help me and they all said no. The website also told me that the appeals process could take months! Furious and disgusted at this point I went back in the following day to get a full refund and the same guy that waited on me the day before, Zack, insisted that he could not give me my refund back today because the two ladies that work in the office were no call no shows and never showed up for work. I said well there has to be a manager on duty or somebody that can process my refund. He still refused to give me my refund claiming he would take care of me next Tuesday. I told him that's not the law and that he has to give me my refund now. When he saw that I was getting upset he told me to shut up and that all of a sudden magically the lady that was a no call no show for work that day all the sudden appeared and told her to go cut me a check for my refund! I told him I paid cash and I expected cash in return. He refused to give me cash and eventually after several minutes appeared with a check and nodded for me to start walking outside with him. And as we exited the front door he told me to get out of his establishment and don't ever step foot on his effing property again. So I left. And as I was leaving he thought he was going to start lecturing me about how he was right and I was in the wrong. I did not stop to listen I walked away. Absolutely unprofessional and disgusting behavior and I believe it's a scam on their behalf to get people to give them their money and not give them anything in return.
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August 2022 by Lee Thurston Jr.
Jim, Arlo and the rest of the staff including all RSO’s especially Rick, forgive me if wrong name were super helpful. For a beginner they made me feel welcome and gave me all the advice I needed. Being my local range and shop after my first experience I most likely won’t go anywhere else. Thanks guys.
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June 2022 by Dennis Rosado
Had a good experience will recommend A++++
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June 2022 by Hot Brass
Great place to shop for a firearm. Knowledgeable staff. The try before you buy is a great option!
