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March 2024 by Michael “Mac” Curto SR
Joe a his staff are very professional and easy to deal with no surprises.Very good communication and job was done on time. Car came out super.Added more pictures car is complete and beautiful paint job is amazing.
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March 2024 by Carole Lanza
Everyone at the body shop is friendly and helpful. The people who worked on the repairs on my Prius did a great job. It's a 2010 model, but it looks like new to me!
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February 2024 by Tobias Reyes
Nice people.good work on cars.
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February 2024 by Marc Capizzi
I did some research across body shops and saw that MAACO has some mixed reviews depending on location, but I want to add to the many reviews saying that this location is legit. Came in to get my very sun-damaged car repainted as well as some accident repairs. I was quoted an affordable price, considering the amount of work that needed to be done. Not only did my car come out looking like new, Ashley went above and beyond to make sure it was in good hands while I was away for a few weeks. She was so professional and understanding throughout the whole process (: Thanks y'all!
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December 2023 by Tyler Wilk
I have had the unfortunate pleasure of bringing my truck to Maaco twice now for collision repairs. Each time, Ashley was absolutely fantastic. Always welcoming and helpful with updates or information. Both times my truck came out good as new. I would not hesitate to recommend them for body repairs.
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December 2023 by bob wool
Ashley and the people at Maaco West Springfield did an outstanding job making my 1997 Dodge Ram 1500 look new again.They were easy to work with, the truck looks great, and they came in under their estimate. Couldn't be happier....Thx
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October 2023 by Surprise B
My car came to this body shop after being stolen. So, the tire was popped up, mirrors broken, bumper, paint, and the ignition too. Ashley and her team helped me to get my car fixed and through all the process until my car came back in a good condition. They are so understanding and so respectful to their customers. Anytime During daytime hours, they are there to give you answer to your questions.I do really appreciate it. I remember the day I went to pick up my car, I was so speechless, emotional and happy to see my car as new in a good condition again. I strongly recommend to bring your car at this body shop. Thank you so much Ashley and your team. You did a great job on my Hyundai Sonata. God bless you alwaysServices: Tires
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October 2023 by ian detreville
got my car scraped in a hit and run and got recommended coming here for the work. they did excellent work. fair price. they also cleaned inside which didn't know they did that but was very thankful for that.Service: Body & Trim
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August 2023 by Kathy N.
My car was hit from behind on the highway. We originally thought just the bumper was damaged, but it turned out there were multiple, unseen items, which were all handled between Maaco and my insurance company, no bothering me. When the car was ready, I couldn't believe how great it looked. They detailed not only the outside, but the inside, too. It looked amazing! As a side bonus, an ongoing rattling underneath that two garages could not find, nor fix, has mysteriously gone away! Thank you friendly and efficient Ashley, amazing Operations Manager, and Joe, owner. Love you people!!
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August 2023 by Hannah Wyman
I took my car to 5 different body shops in the area for a quote for some minor rust repair and repainting so the whole car would match. I was either turned down or quoted astronomically high rates because they didn't want to do the repairs. I went here and the customer service was phenomenal. Ashley is amazing she is kind, and understanding. She immediately took a look at my car, asked questions and didn't jump to conclusions about the repairs. I explained to her the cause and she passed no judgment. She quoted me less than 1/4 of the price of other quotes I had received with a faster turn around time. At this point I didn't even care about the quality just that the car was all one color and no longer rusted. I was able to communicate through email and text since I don't have phone service for phone calls where I work which was amazing. I brought the car in and was given updates and pictures on the progress. When I went to pick it up I was blown away by the results. Dents and scratches were fixed that other body shops had said would be impossible to fix. The rust was repaired and the car looks like new. I couldn't have been happier with this experience
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August 2023 by Anne Henderson
My car’s rug and firewall insulation needed replacing because of water damage. I took it to Macao for repair, and what a fantastic job they did. Not only did they replace the rug and firewall insulation, they also detailed the inside of the car. The staff was very helpful in working with my insurance company and they kept me informed of the progress. I am very pleased with Marco and the people that work there. Thank you Marco.
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June 2023 by Alyssa Ovitt
They did a great job repainting our flatbed truck. Thank you for restoring the look of the truck. Very satisfied with the work!Thank you from Arnold's Garage & TowingService: Painting
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June 2023 by Yankle
Joe and the team. Thank you for the great job, high professionalism, and excellent service.My vehicle looks amazing. Thumbs up!
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June 2023 by Luis C
They did a wonderful job on my SUV and got my vehicle within the week.Not only was the paint job excellent, they we're able to fix my door, which needed new hinges and they also restored my headlights for a great price. Excellent quality and pompt service. My SUV looks brand new again. ?Here are some before and after photos.
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June 2023 by Theresa Devins-Brannkarr
Ashley was very professional and knowledgeableabout what and how their team were going to paint my roof and hood and do their best to match the paint (because my vehicle is 18 years old). They did a phenomenal job and I couldn't be happier, it looks brand new!!!! Thank you Maaco for the fabulous job on my Toyota 4Runner.
