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January 2024 by Chelsea Lucia
Incompetent staff!!! AVOID
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December 2023 by Kathleen Chartier
My phone was not working... It said it was corrupt... Brought it in and within 5 minutes Tahimy Rodriguez fixed it... She was very knowledgeable nice and has great customer service skills... It was a pleasure to have someone so nice and helpful... She was great!!!
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August 2023 by Liza Yuro
I bought a plan from metro and later canceled it. I tried to activate another data plan but they said my account was still active. I called metro and they said I owed them $180. I had prepaid so it’s impossible for me to owe money and my account should have been canceled but they left it active and to this day they still haven’t deactivated my phone. It’s been 4 months with no service on my phone because of this terrible company.
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July 2023 by Aura Geoffroy
Manager on duty Saturday afternoon was very helpful in sorting out our insurance claim that was stuck in limbo expecting the new phone in a few days very helpful and patient.
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June 2023 by Jackie Rivera
Wasn't busy at the time I went. Received help right away
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May 2023 by Nick Sircar
Kirk was very good. He helped my upgrade my old Ao2s to a nice fast 5g phone. I was able to qualify for a payment program at 0 percent interest. I upgraded to a Samsung galaxy s21 fe. This phone is way faster and better. Kirk gave me discounts on a new case and gave me extra data. I am sad this location is closing. I enjoy going to the only corporate metro store in the area. I wish the employees the best on their future endeavors.
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April 2023 by Alex Koval
This guy named Alex was amazing. Helped me with everything and looks like he could pull hot chicks without trying. Definitely recommend seeing him for anything. I only purchase accessories with him and phone issues with other reps. He made me love metro and I am a sticking customer
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March 2023 by Alex K.
this one white guy named Alex was absolutely amazing. He went above and beyond. Not only was he extremely attractive he helped me with all my transfer and question. I recommend ONLY seeing him. He should be a store manager with his professionalism. Never met a person this helpful and more than ready to help
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March 2023 by Teely
Absolute worst metro ever, insanely horrible customer service, they don't even answer your calls they pick it up & hang up instantly. & Even worse I'm trying to buy the iPhone 14 Pro Max. They clearly don't want service over here. 0 stars if I could
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February 2023 by Indio Cagua 1980
Awesome staff.. and great customer service
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December 2022 by Katherine R
Great serviceKnowledgeable staffSet everything up for me while I was there
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November 2022 by Dorothy Robinson
The customer service from Metro was great I was switching a phone to T-Mobile but they still were very helpful. I didn't go there but got the help I needed over the phone. She spoke to T-mobile form me and didn't mind taking much time to solve the problems of transferring service.
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November 2022 by Rosa Rivera
Great costumer service, extremely helpful, patient and super friendly. Would highly recommend.
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October 2022 by Anabelle Bella
Excellent customer service is very attending Manny's device that you can afford with the best prices parking lot accessible for handicapped with a best services
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August 2022 by Justin Schelb
Kirk was a great help finding me the right phone and plan