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April 2024 by Jane Smith
Went in and loved it the workers are very nice and very helpful definitely will be returning to the store
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March 2024 by sheldon archibald
Good prices
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March 2024 by Rosa Guzman
This is one of the best kids clothing store it has so much varieties. It is very nice and cleaned and organized. Customers service is good too.
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March 2024 by Juanita Rivera
First time at this location…found a lot of brand new items with store tickets on them!! Luved the experience
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February 2024 by Erin marsh
Let me start to say I'm very very disappointed with my visit today! I tried to sell quite a few large and small items, several of them I purchased from this exact store in the exact same condition. I had bought for someone and they didn't end up needing them, they were not even used!!! Now I'm trying to sell them back(which I know I'm not getting the exact amount back) but every single item was refused for almost no reason. Items in the shelves are in worse condition. We always have shopped here and never had this problem before. I don't even care about the money but I have nowhere to store these items until I can find a person in need, so now rather than getting some use they will be going in the trash.
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February 2024 by Katie Jones
I love shopping here, great prices and sales. I also like selling clothes and toys, they make the process quick and simple.
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February 2024 by Cheryl Pappas
Store very clean and organized. Can't wait to gi back. Salespeople great too.
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February 2024 by Jey
I love this store... its amazing
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January 2024 by Neishaly Dejesus
Went here for the first time a there was a sale going on I am beyond happy with my purchase.
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January 2024 by Samantha Ralat
Worse place ever, I just sent brand new clothes that my baby never used cuz it was too small, brand new shoes and socks, a play chair and other stuff my baby grow out and made me wait more than 3 hrs for them to tell me that they’re not taking anything cuz it has stains?!?! Are u serious?? I only took the ticket out and try to put on the baby and since it didn’t fit I put it away to give it away. This place the customer service is horrible and they expect everything with tickets? Then you don’t do what you say you do!!!! Never going there again!!! Good to do bad PR cuz they suck!!!!
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January 2024 by Dale Flynn
Once upon a child - west Springfield is right in the center of the action. Not far from the Holyoke mall, riverdale shops, and west Springfield cinemas, this retail location is in a prime location. You will find perfect designer clothes, and a they are legitimately like new. You will find brand new sit me ups bottles toys and shoes socks strollers anything you can think of! If you follow them on their Facebook social media accounts, you will find out when their best deals are!
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December 2023 by alla pylypenko
You can find some decent things in this store. Never had an issue with customer service.We ran in to find something for our daughter-found a sweater that matched with the color scheme we needed. I just wish they didn’t ruin it by punching so many holes in it.We still purchased it, hoping it’s not too visible in pictures. Maybe look for another way to keep cardigans from falling off the hanger?
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November 2023 by Abigail Griffin
Great selection of clothes, toys, and baby gear. Call before bring stuff in though, today they weren't accepting anything. No big deal for me because I don't live far away but I over heard another person say they came with stuff and drove over a hour.
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November 2023 by Sarah Rogers
I won a gift card to this store. Everyone was very kind. Lots of cute stuff, great selection, and even new items with tags on them
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November 2023 by imani harrison
They don’t take anything with a stain and they have really good eyes bc I didn’t even see the littlest stain?
