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November 2023 by Jake Hobbs
very nice people but I bought a car from them with 50k miles on it and it has had nothing but problems since it left the lot I brought it back to them to get things fixed they had my car for a month just to give it back to me with nothing fixed and they also do not get their cars checked for any issues until someone is buying the vehicle so you really don't know what you're getting I do not recommend buying a car from this place
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October 2023 by Ken Dall
Great people. Always have had excellent luck with their service.
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March 2023 by michael Cee
My friend bought two cars from Pats , I’ve stopped in a couple times .The next time I need an automobile I’ll be calling them. What a beautiful family run operation. Such nice people they have character.
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January 2023 by Fred Schoenstein
I bought a used suv from Phil. He is professional and ethical. Most importantly he stands behind his product. He picks up great cars and makes sure what you are getting is a sound vehicle to the best of his shops ability.
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September 2022 by Caroline Donaghy
As a first time car buyer, I was extremely grateful that I got to work with Pat's auto to purchase my car. The moment I stepped on the lot, they were genuinely kind and honest. They never made me feel uncomfortable for asking any questions and were always happy to provide as much information as possible. There was a brief complication on my end of the purchase, but that did not stop them from being patient and giving constant updates. I entirely recommend going through Pat's for your car purchase or maintaince. This is a family company that has good values to the core of each of them. Thank you so much again, Eileen and Phil!
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April 2022 by Me You
Couldn't ask for nicer people ! Went extra mile for us on multiple occasions! Phil the owner and Brian the mechanic. Highly recommend
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August 2021 by Hannah L
I’m a woman in my mid-twenties who came in for a test drive, I brought my father as a second set of eyes. We had the misfortune of working with Phil, who, after commenting on how short the test drive was, told my dad “she’s too much of a girl!” He also made quite sure I knew that the car behind where I parked was worth $40k, because obviously without that information I would have just blindly backed into it.Save yourself the condescension, the sexism, and the trip. Go somewhere else.
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April 2021 by Kurt Hartig
Brian best mechanic ever.Best quality cars an prices around.
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March 2021 by Jason Urban
If you're looking for a used car, make sure you stop in and talk to these folks.Honest and trustworthy, Pat's Auto has nice cars on the lot but will also find what you're looking for.I saw a Genesis 3.8 sedan on their lot and brought to my mechanic who is extremely detailed. There were a few things he suggested I bring up with the dealer and everything I brought up was fixed. Two months into ownership, I brought my car back my mechanic for a look over before my warranty expired and everything is still great!If you want a stress free experience, during and after purchase, make sure Pat's is on your list of places to shop!
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March 2021 by Angel Cruz
Phil and the pats auto sales staff are so professional, kind, respectful and they have beautiful cars on their lot, I love my car, I will Definitely send them some customers. Thank you Pats Auto sales and Thank you Eileen.
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June 2020 by bob seaver
From start to finish, purchasing our VW Touareg from Pat's Auto Sales was an great experience. Phil went over and above to make sure everything was perfect. Excellent sales and service !
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March 2020 by Randy B.
I was looking for a particular car and was searching through Car Gurus and other sites when Pat's Auto Sales in West Springfield, MA came up with the exact car I was looking for. I live in Mission Viejo, CA so I left a message and also called the next morning to find out a little more about the car. Philip answered the phone and was very knowledgable and answered all my questions. I offered a reasonable bid on the car and he countered me which I accepted. I sent them a deposit and them a money transfer. The whole process was flawless. Eileen in the office was super nice and had all the paperwork to me in no time. What a great place to buy a car. I am awaiting the transporter's delivery!
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March 2020 by matt LaMagdeleine
The mechanic at this place Bryan is one of the best I've went to
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February 2020 by Gary L
Phil and Pat run a great Privately owned Car Lot. Phil backs what he sells!! Good Job
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February 2020 by Danielle Mcnaulty
Phil's awesome!!! so knowledgeable about every car in his lot, I'm absolutely in love with my new VW Touareg beautiful vehicles and even better prices.
