Pet Supplies Plus in West Springfield is a well-stocked, well-organized neighborhood store with great prices, carrying everything needed for furry, scaly, and feathery friends. It offers a wide selection, including natural, made in the USA, and limited-ingredient products like Taste of the Wild Prey that other stores do not carry. Customers find quality food that keeps pets fuller longer and appreciate the available services like grooming, with a staff noted as truly exceptional, kind, and empathetic. The team members are informed and helpful, offering excellent assistance and making customers feel valued. While the store does not have a self-wash station, its grooming services are highly trusted and deliver consistent, quality care. Shopping is simple with options for in-store, free curbside pickup, or same-day delivery.
I feel like everyone has there experiences at pet stores but I got my gerbil here and she was so well taken care of and very kind has never bit me and she's honestly the best would definitely get my pets here
May 2026
Love this store, everyone is amazing and always so helpful, and very professional, I love the Manger and her crew, my go to store. I recommend it 100/10
April 2026
Very friendly staff, helpful, clean. Asked if I needed help carrying stuff to my car which was very nice
