-
November 2024 by dorrej nosnibor
I would like to thank everyone at Reds towing!
This was my first ever breakdown on the side of the road in trucking. My experience was was great. I would like to thank Sheila, who helped on the phone, Sheila was kind, genuine and helpful at 9:37 PM on a Friday night!
I would also like to thank the tow truck driver Matt, who was incredible and explained everything to me and Just made my first time breakdown a better experience. As far as professionalism and knowledge, they were both amazing. In regards to price they were really affordable, in my personal opinion, compared to the other towing truck companies in the area they were the most affordable company.
-
October 2024 by Aboubacar Sylla
It's a theft I can't imagine after taking my car in an accident they charge me 600 for no valid reason
-
October 2024 by Cindy Hair
Motorhome broke down on I-90, needed towing. Thanks to the driver & owner, we got to where we need to get fixed. They were careful, efficient, helpful. It's a dangerous job. Be safe. Merge over for workers on side of road. Thanks again. We recommend Red's highly.
-
September 2024 by Jamie Pavlica
Reds came through. Always support local. Screw AAA. Thanks again Jose!
-
September 2024 by JMB FATE
My neice called and asked if they could retrieve her father's ashes from her vehicle and their was response was " pay the $500 and you can have your property back." Absolutely disgusting & inhumane response.
-
September 2024 by Hope Fobsession
PLEASE READ THIS COMPANY IS LIEING TO YOU WHEN THEY TELL YOU YOU WILL NOT BE ABLE TO RENEW YOUR LICENSE OR FEES ARE NOT PAID I SIGNED MY TITLE OVER TO THESE PEOPLE AND PAYED THEM ALMOST 500 DOLLARS BECAUSE THEY LIED AND TOLD ME I WOULD BE UNABLE TO RENEW OR REINSTATE MY DRIVERS LICENSE AND REGISTRATION THEY MAKE MONEY EVERYDAY TOWING VEHICLES AND COLLECTING FEES FROM CARS WITH TRAFIC VIOLATIONS BUT THEY JUST DONT WANT TO HAVE TO PAY TO JUNK VEHICLES SO THEY MAKE YOU PAY THATS FINE TO CHARGE A FEE BUT DO NOT LIE AND CLAIM ITS AN RMV VIOLATION YOU WILL BE HEARING FROM MY LAWYER IN THE COMING WEEKS
-
July 2024 by Alexis Denno
Rude people, don’t ever go here.
-
July 2024 by Alissa Drost
If only I could put zero stars. They were EXTREMELY rude to me. They talk down to people while just trying to get things from their vehicle. While my vehicle is being returned to me damaged.
-
July 2024 by Jodeci Lopez
DO NOT USE REDS TOWING Chad Ruffo is very disrespectful, if I could give this business zero stars I would. He does not respect women, talks down to them and tries to use his years of experience as an upper hand against his customers.
-
June 2024 by scottblake89
My first time getting ditch splashed by a car at the bus stop in front of this place. Everything I owned was in my car at this lot and guy was cool when I showed up
-
June 2024 by Faruk Lidan
I was stuck at Blandford Service Plaza. Red was actively listening to try and help me. While I was on the phone with another company then he called his driver Gio. Gio went out of his way to get here asap and helped me out greatly. Thank you so much!
-
April 2024 by Nick Markos
I see these guys driving all the time. They are the worst drivers on the road. Constantly speeding, tailgating, and weaving through traffic. HORRIBLE.
-
April 2024 by Yezibel Medina
This place is the absolute slum of towing companies. Let’s start with the absolute disgrace to the human race secretary they have working the front desk. Not only is she arrogant, rude, has no problem cursing at customers but does not have enough common sense to actual do her job. Second, I was told to ask for “Rofu” because he was the one to speak to for any help with the atrocious fees charged when the Holyoke police department left no choice but to have the car towed to their lot after it was STOLEN.
I was called a JACKASS after asking about this “public access fee” a $95 fee charged to allow another tow company to ACCESS THEIR LOT. So why did they have me pay the fee, then push my smashed in, unlocked vehicle with A BUSTED IGNITION INTO THE STREET after essentially STEALING THE $95?
I understand tow companies are the devil but this one is honestly the epitome of scum and deserves to be shut down, or at least for Rofu to stop reproducing so there is no more grandchildren for him to pass it onto, since he blamed his asinine prices on the amount of grandchildren he has to take care of.
-
April 2024 by Angel D Garmendiz Centeno
Excellent
-
April 2024 by William Wallace Brower de Berkhoven III
Director of operations foul mouthed and unprofessional. Takes zero responsibility for drivers being unsafe. Simlly decides to accuse customer. Choose a different towing comlany that will not cuss
