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March 2024 by Scott noyb
They replaced my windshield in my fj cruiser and broke my hood latch that I fixed and recently my trim above the windshield blew off and broke on the highway and I can't get in touch with a person on the phone
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March 2024 by Austin
Picked up my car from them and the guy forgot to reset my system after installing a new windshield. My wipers and camera weren’t working. Never coming back here and I recommend nobody does
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March 2024 by Heather Parker
My glass technician Michael was awesome! Great work and customer service, highly recommend their team!
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March 2024 by Maurice Small
Great ? professionals high quality results
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March 2024 by Ashley
Wish I could give 0 stars. Car was dropped off prior to drop off time needed for windshield repair. Appointment had been scheduled prior and yet they did not repair windshield. They called hours later stating that they did not have time to service car as they only realized it was on lot hours later. Went to pick up keys and they were on the counter with no one attending counter so anyone could steal keys. Highly do not recommend this place. Please go to other reputable places in Westside for repairs.
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March 2024 by Jill Librero
Excellent service!! I would highly recommend this company!! I recently had my windshield replaced. When I arrived, I was greeted by Joe one of the technicians and he assessed my windshield issue and took it from there. Prompt service and a job well done guys!! Thank you again!!
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March 2024 by Carley Censabella
The waiting area was nice and the service was fast, my windshield looks fantastic. 10/10 good experience
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February 2024 by Noel Viera
I arrived for my 8 AM appointment and was promptly attended to without any waiting time. The waiting room was stocked with coffee, snacks, and a TV, making the hour and 30 minutes I spent there pass by comfortably. Overall, I was satisfied with the experience.
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February 2024 by Heather Pellegrini
Awful, unprofessional, rescheduled appointment five times, finally had to bring vehicle in after they canceled on site installation five times! Run from this company you have better options for windshield repair.
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January 2024 by Justin Tunis
Dropped my vehicle off before work this morning. Got a text that my appointment had started. Got a follow up that my appointment was cancelled with no explanation. Nobody answered the phone the remainder of the afternoon and they closed at 4pm, not 5pm as it states online.When I got there my windows were left rolled down with my keys sitting on the seat. Can't drive it with the broken window all wrapped and taped so it's stuck there for the next 3 days while they are closed for Christmas.
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January 2024 by Yolandita Ocasio
Fast service ?Nice waiting area Wifi ?Friendly ?You can see what's going on has you wait for your vehicle to be ready ?
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January 2024 by Roger Francisco
So I scheduled an appointment to have my glass fixed. the technician came out and realized they were missing apart for my c. LA 250 Mercedes it couldnt be done that day, so they put plastic wrap on my window and told me to reschedule an appointment so they could receive part. . that was before Thanksgiving.Here we are December 10th and not even an appointment was made or a callback. safe light is the worst. If you have a mercedes benz, do not use them to fix your glass. My neighbor's car window was busted the same day mine was during A chain of b&E's. He used the different company and his window was replaced in three days after the event. This picture was taken today. 4 weeks laterEdit December 19 2023.So I still haven't heard back from safelite. They just abandoned me completely ?
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January 2024 by John Garza
My experience with this location was excellent. The scheduling with my insurance agent got mixed up and although the Safelite location had allot on there plate already, they still took care of my window and had me out of there within a couple hours. THANK YOU GUYS!
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January 2024 by Жека Титенко
I waited three hours for the windshield to be installed on my Porsche, when I picked up my car I discovered that the interior rearview mirror was broken, they broke it, and when I was driving it just fell and hung on the wires, when I returned there the next day then They attached it to me somehow and it is wobbly to this day. very bad service, don't bring your cars here.
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January 2024 by Agha Shahi
Excellent
