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November 2023 by David G
Excellent customer service, reasonable price, problem with exhaust solved, one day serviceService: Exhaust
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October 2023 by Hector Miranda
I have to be very honest with this review I went to the Spartan workshop on Saturday, October 21, 2023 to do an alignment of my vehicle and the truth is that the mechanic did not align my car at all, a Volkswagen GTI, he used some parameters from another car to do it. I returned the same day and explained to the manager that day that my car is the same as it arrived. The one who was fine tells me that it was a street problem but he was lined up. I left very dissatisfied because I paid $173 for the job and he told me there was nothing more he could do for me or the car. Today, Monday, October 23, 2023, I return to the workshop and a very kind man named Nick helped me. I explained the situation and Nick gave my car to another technician and he did the job properly. He was very responsible with my car. Everything was perfect. Today I left the workshop more than satisfied. I don't know his name but who did the work on my GTI? Nick knows who he was. The only thing I know is that he is very professional and he speaks Spanish. THANK YOU NICK. AND THE TECHNICIANPD. I give 4 stars for what happens on Saturday if not happen I give 5
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October 2023 by Steven Rusk
The staff at Spartan Auto Care are wonderful!! It is comforting doing business with a Company and Staff, that flat out knows their stuff!!! On the drive from, WI to the Big E, the muffler on the pickup failed, in calling around other people in the auto repair field, highly recommended Nick at Spartan Auto. When others in the industry recommend a shop that says volumes.Nick was able to get us in fast and replace the exhaust system quickly at a fair price!! When you are traveling and have a problem, to find a shop that treats you like you are a friend is rare and is so wonderful!!!A few days later, a low beam headlight failed on our support Dodge Caravan, I stopped by and Spartan was able to replace the bulb and get a replacement socket that had also failed, installed and get me back on the road in just 90 minutes!!!Spartan Auto and its knowledge and highly skilled staff are a gem, that is rare to find.Thank you, Spartan Auto!
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August 2023 by Ty Kozaczuk
I called this business to see if they could help me. I talked to Joe he Told me what to do to try and fix it didn't work I was going to tow the car down to him. My daughter is leaving for college tomorrow and the car wouldn't start.Thank you to Joe!!! We will see you soon for some other work here thanks to Joe
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August 2023 by Jan Kuczarski
I warned my sister not to go to this place but she did anyways. We've heard nothing but bad things. Long story short she went in with a problem and they fixed OTHER things that DID NOT fix that specific problem she brought it in for. Charged her thousands. She went back. They still didn't fix the problem but again something else. Car was still shaking when she drove it and making noises. She finally took it somewhere else and they told her Spartan was not even close to fixing the problem. And at this point she should just get a new car because she already spent thousands and will need to spend way more to get it fixed. She wish she could get her money back from Spartan. What a waste of time and money. RIP OFF.
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July 2023 by LA Wood
Amazing place, top notch mechanics, pleasant, manners, respect, what more could anybody want? And free admission to a toy car museum while you wait! Filled with gratitude! Thank you so much, Mike and Nick ❤❤❤
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July 2023 by clinton stockstill (mdkson)
THIS PLACE HAS ILLEGAL PRACTICES .It is illegal to work on someones vehicle without authorization by the owner or by the person bringing it in . My wife went here with her company van to have a the relays checked on her promaster van and she waited 3 hours with no updates. When the vehicle was returned to her they informed her they did work to the van and charged her 200 bucks with a 80 dollar charge I belive for the warranty of a relay and blamed the shop before for not replacing the relay ( relays are not changed unless there bad). She did not ask them to repair her van at all just to look at it so she could know what's wrong with it nor did she ever ask for repairs or authorized any repairs I know this because I was on the phone with her from the time she walked in the building till she left the shop
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June 2023 by R K
They deserve zero stars. I went in for wheel alignment and asked to check why there was “tire pressure” light on. I wasn’t informed that there was a fee to check. Just 5 minute checking ( after a 3 hour wait) and I was charged $100! I left without doing the wheel alignment. This place seems like a rip-off.I'm adding more to this review after reading the owners rude response. First of all, it wasn't a walk-in. I had called ahead and asked if they would be able to work on my car now, and I was told, "Sure, you can come in now!" When I went there, I told them to check the "tire pressure" warning before doing wheel alignment. Nick just took the keys from me without saying much. No explanation was given about what he would be doing to check or how much I would be charged. Since he didn't say anything, I assumed that they would look at it and give me a quote. I wish I was informed that there was a charge just for looking at it. As I mentioned earlier, I waited 3 hours and then within 5 minutes of checking my car I was told that the rear driver side tire sensor was not working an it would cost a little less than $100 to fix it, plus $100 for checking the problem and another $135 or more for wheel alignment. So, I paid the $100 that they asked for checking and left because I couldn't afford a $300+ bill. Then, I went to Town Fair tires and they not only checked again for free, but they told me that the front tire sensor was missing, and it wasn't the rear tire like Spartan had told me. So, wrong diagnosis plus awful service!!I've complained to BBB about this business and the owner just keeps replying with a bunch of lies! I had called to say that I want a wheel alignment done, and he writes to BBB that he recommended wheel alignment and that my car was in bad shape after an accident! I told them that I can provide proof that my car was not in any major accident, and yet they closed the complaint saying that the owner replied in good faith! I'll pursue this further, and I would ask the owner to please provide some proof for whatever they are saying to BBB!Any customers who had bad experience with this business, please write to BBB.
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June 2023 by OhEmGee Sav
Good customer service however, questionable work. May need to return for something else the mechanic screwed up.
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May 2023 by Michael Marano
We had to get a new exhaust and a new muffler and it was really quick when they saw this and it was very reasonably priced and I kind of like this place. It’s running pretty good right now but we just brought it home and I really like this place and they saw this really quick. I’m in a really quick amount of time and they did it right when we went there we didn’t have to make an appointment or anything. It was really nice cause your muffler was falling off. And they give us a warranty.
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May 2023 by Todd Sullivan
The team at Spartan auto saved the day and a lot of money!My car is now running safely and back on the road.I will be returning for any future repairs.Service: Exhaust
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December 2022 by Frankizone Frankizone
Quick, reasonable, and straightforward!I just had extensive work done to my cars brakes and drive axles. Having some experience with car parts and labor costs I was bracing myself for a bill that would be unmanageable with my limited resources.I was pleasantly surprised! Not only was the cost more than reasonable, I was also offered financing which although I didn't utilize is comforting to have as an option and very likely will never put off repairs for fear of cost.They even refinished my headlights which had become hazed.Great place, friendly people, and they really appreciate you as a customer. I heartily advise anyone to check with Spartan before having work done elsewhere; chances are you'll become another faithful customer as I already am !Services: Brakes
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November 2022 by Bree
Had breaks done the very 1st drive after repair got into accident brake pedal went to floor had to pull emergency brake which had no tension rear ended a car. Brought back to spartan they said it was completely separate issue with master cylinder n charged me again. So they obviously never test the brakes after repairs someone could of been killed the officer at scene was gonna charge me with some offense until i showed repair bill n showed him E brake failed was not re connected after brake job that same day. Also they allow my senior citizen neighbor to put approximately 20k last year into a 1998 honda accord which doesnt see 2 months without a breakdown and another $500< repair.
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October 2022 by Ian Hawthorne
Some might call it above and beyond, these guys might just call it doing good business. Broke down 10 hours from home, these guys got my squeezed in same day, had parts in stock, and were overall a pleasure to work with. Very reasonable costs on parts and labor as well.Services: General repairs & maintenance
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October 2022 by Salman E.
A huge let down. Don't get mesmerized by all the certificates and decorations. I explained my issue to George in detail at the shop. They were to take my vehicle for a long test drive the following day to hear a tapping noise i described. Not only they didn't, Nick said it was crazy and unusual to do so even though i had agreed to pay the fee. Then he said I needed four new tires and suspensions that would cost me $3000! All they had to do was test drive the car, hear the noise, point to the real problem and be nice about it. Be careful with this shop.
