Stevens Diamond Jewelers is a trusted and friendly jewelry store known for its quality products and excellent service. Customers appreciate how the staff greets everyone with a smile and is very knowledgeable about jewelry. The store offers a wide range of services, including repairs, modifications, and custom creations. For example, they quickly repaired rings that were cut off and made new jewelry pieces like earrings from old stones. Customers also value the honesty and helpfulness of the staff, especially when discussing options and prices. Many reviews mention how the staff, including the owner and other employees, go out of their way to help customers find the right jewelry within their budget. The store is praised for its fair prices, quality jewelry, and excellent customer care. Overall, Stevens Diamond Jewelers is considered the best place to buy jewelry in Western Mass and is highly recommended for repairs, custom work, and jewelry purchases.
I have had several pieces repaired and have bought several pieces. The staff is wonderful and very helpful. They are now trusted friends that I highly recommend for their workmanship and quality. 5 out of 5 stars. I would give them 10 if it were allowed
July 2026
I had a fantastic experience getting my rings resized!
June 2026
First you are greeted with the kindest and most knowledgeable staff. I had a repair and recasting on my rings just prior to my 40th Anniversary. The quality and value of repair was extremely fair and affordable. Highly recommend for repairs!
