Westgate Motors Inc
Hours:
1236 Memorial Ave, West Springfield MA 01089 Hours
About Westgate Motors Inc
Westgate Motors Inc. has received a mix of reviews highlighting their customer service and vehicle offerings. Many customers praised the staff, particularly Thatcher, Chris, and Moe Jr., for their exceptional support and commitment. One customer noted that despite an issue with the air conditioning shortly after purchase, the business replaced the entire system for free and even provided a loaner car during repairs. Another reviewer appreciated the easy online financing process and the low payments on a new Mercedes. However, some customers expressed concerns about communication and transparency. One individual mentioned a lack of information about the car during the purchasing process and confusion regarding registration costs. While the service was generally viewed as helpful, there were some complaints about minor mechanical issues with purchased vehicles, such as check engine lights and faulty sensors, which the company addressed promptly. Overall, despite some communication hiccups, many customers feel satisfied with their purchases and would recommend Westgate Motors Inc. for its hospitality and willingness to assist.
Most Recent Reviews
January 2026
⭐⭐⭐⭐⭐
I had a great experience at this dealership. The staff was honest, professional, and didn’t pressure me at all, which I really appreciated. They took the time to explain everything clearly and made the whole process smooth and stress-free.
January 2026
I just bought a 2019 gmc denali paper work was easy to do the process was easy and smooth really nice staff very helpful and very kind and easy to communicate with.
January 2026
This place not only took care of me but they also helped me out and told me what I should do moving forward they gave me their personal advice and I’m very thankful to have these people as my mechanic!
More Comments(44)
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- West Springfield, Massachusetts