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July 2022 by Mercy B.
A wonderful experience filling our Apoquel prescription for our pup. Phone and pick up service was wonderful. Thanks AHCA!
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September 2021 by Jack L.
In the early days of our vacation in mid-July, our 1-year old golden retriever Juno took ill, presented with conjunctivitis, fever and sores around her gums. I had never visited a vet on the island, and based on ratings and reviews decided to try AHCA. I could not be happier that I did. Despite being in the midst of the pandemic (I waited in the parking lot while Juno was examined, and talked with Dr. Atwood afterwards) and being VERY busy based on the evidence of arrivals and departures from their parking lot, they fit us in the day after my call, and provided a thorough examination. Dr Atwood (who I later learned had received his V.M.D. from one of the very best Vet. schools in the country, and who has received numerous highly prestigious honors over a long career - there is even a Vet Med library named after him at the University of Pennylvania Vet School!) called me in the parking lot and unhurriedly explained his diagnosis and the medications he'd prescribed. Juno healed quickly, and the whole AHCA experience - from receptionist to technician to doctor could not have been improved upon.
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June 2021 by Allison W.
Love this group! We have had nothing but wonderful visits and care for our dogs. It is clear to us that all of the people who work here adore Animals and go above and beyond every time. Special shout outs to the fabulous Dr. Ross and Danny in the Boarding Dept. We cannot more highly endorse this practice!
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August 2020 by Denise M.
Here on vacation and our havapoo was lethargic and not himself at all. Excessive licking, panting. Called clinic at 4:45 and they told me to call after 5 for doctor on call. Made the call, was told to bring him in. Both the tech and the vet explained everything to me, treated him for infection and told me to bring him back if he wasn't better. I know they have been swamped and it's vacation season with COVID in the mix. Extremely grateful for their compassion and the fact they were willing to see and treat him within 3 hours of my calling. HIGHLY RECOMMEND!
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July 2020 by M A.
This is a mixed review. When my cat took ill suddently with a high fever, Dr. Ross was able to bring down the fever and successfully treat what remains an undiagnosed and (to me) scary illness. I am very grateful. But, about a month before that when I took my cat for a non-emergency visit in the spring of 2020 I felt a sense of stress among the staff at all levels. And, for the first time in my cat's 15 years I was told that she was difficult and uncooperative. Usually she is described as gentle and easy. Same report on her at the second visit, but that time she had a fever so she may have been distressed and behaved uncharateristically. I wonder if staff is stressed if that may have affected my cat's behavior. These are tough times because of the pandemic and this complicate all interactions.
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October 2018 by LE L
I boarded my cat there for a few days and it was a good experience.
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September 2018 by Juliana Z.
I had a wonderful experience with AHA. Dr. Ross was amazing, sweet and very knowledgeable... Everyone was friendly and helpful. They treated my dog like he had been there for years! Highly recommend it.
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August 2018 by J O.
It's hard to know where to begin when considering Animal Healthcare Associates. Nearly every aspect of this business is below par in any reasonable standard. From the time that you walk in to the modest facility you are greeted with a dated, haggard, poorly lit and slightly less than tidy appearance coupled with a pungent stale oder. Food, grooming area, and sloppily kept office files are all within the initial glance. Additionally while there appeared to be people performing the task of office manager or receptionist, none do it with any form of efficiency.I unfortunately had cause to bring one of my cats to AHA this summer. Over the years I have had numerous pets and throughout their lives I have witnessed many different health situations. So when I called the clinic early on a Monday morning, at the beginning of the summer, I was fairly confident in identifying the basic problem and told them I believed that my cat was in kidney distress or renal failure. Rather than them acknowledging the emergency nature of my cat's situation and being urge to bring the cat in immediately, I was told that they were extremely busy (apparently the notion of an increase in summer population was new to them), but that I could come in with the cat late morning. While this wasn't ideal, because I knew every moment counted, I arrived at the clinic at the assigned time, checked in, reminded them of the emergency nature of our visit, and still was made to wait the better portion of two hours. While I realize that our case was an emergency situation being fit in, it was a true act of animal cruelty to allow a cat in renal failure to wait in the lobby for an extended period of time while regularly scheduled clients were trotted in and out for things as simple as toenail clippings and weight monitoring check-in's. Apparently the handful of veterinarians that are listed on the website make very limited (if any) appearances at all, and one overworked veterinarian is left to hold down the entire business end of the clinic. When a technician finally took our cat to the back area of the clinic we waited yet longer for the singular vet to come and appraise us of the situation. While she acknowledged the serious nature of the cat and it's dire circumstances she was quick to suggest that possibly we should go elsewhere (as in off island) to have a more thorough look given to the cat. I reminded her that that we were on an island at that transporting a feeble and extremely ill cat off island for the better part of another hour and a half would be less than advantageous. I don't know if the vet made this suggestion because she lacked skills, confidence, or because her office is so badly managed that she lacks any sufficient amount of time to look after the few professional tasks that she actually meant to complete. Reluctantly the vet acquiesced and fully admitted our cat to the clinic all the while proclaiming that she couldn't guarantee any positive results, and continually bemoaning the fact that so much of this was beyond her scope of expertise. The cat ended up being hospitalized at the clinic for a week to 10 days, and while we were encouraged to visit the cat, each time we called to make arrangements to do so we were frequently told that the clinic was too busy to allow us that opportunity. When we would make phone calls to inquire as to the cat situation we initially expected return calls within a reasonable amount of time, or at least during business hours. Unfortunately that was not the case so at 9 o'clock on Saturday nights or 8 o'clock on Sunday mornings the vet was attempting to make contact with us to inform us of our cat's progress. Once our cat was moderately well enough to be released back to us we returned to the clinic for follow-up visits and bloodwork. During one such visit the appointments assigned somehow became confused and rather than just doing the blood work, or calling the vet and asking what bloodwork should be done, the office staff was far mo
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April 2018 by Rick Hamilton
They take care of our dogs. Their staff provided end of life help that was considerate, thoughtful, and comforting.
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March 2018 by Elizabeth Marshall
Excellent professional care
