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November 2023 by Callie M
Very helpful & friendly staffSpecial shout-out to Shawn, she went above and beyond helping my mother a couple weeks ago. My mother came in to replace the battery in her remote garage door opener. Shawn took the time to open the fiddly little compartment and replace the battery for her (not easy, I've done it before), a level of service that can't be found at the Lowe's that's right around the corner from my mother's retirement community. Sometimes I wonder why my mother always wants to check the small Ace Hardware first for things that they may or may not have when we know the giant Lowe's will definitely have it, but then I remember things like this story and I completely understand. Lowe's has more products and can most likely guarantee it has what you are looking for, but can't guarantee it has a helpful staff to answer questions or provide personal service. Ace is small and may not have exactly what you're looking for every time, but you will always find lots of helpful people that you don't have to chase down who will take the time to talk to you and answer every question - and they might even replace your battery for you.
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October 2023 by Chip A
The guys there know so much. I’ve gone there dozens of times since I moved to Westboro a year ago and they’ve been so helpful. I try to go there first because of the customer service.
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September 2023 by Joan Bussdieker
Our go-to place for propane for our gas grill and lots of odds & ends for the house. Ace Rewards are easy to collect also.
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June 2023 by Scott Zuffanti
Great selection and helpful staff.
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June 2023 by Steven David
Recently purchased a Weber grill on-line from Ace Westborough. Start to finish a great experience. The staff was excellent and delivered the grill within 24 hours and hauled away the old one. Highly recommend shopping this business. Thanks ??
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June 2023 by Donna Morelli
Extremely helpful and friendly with a good stock of what you need.
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May 2023 by Dan martin
This is a great hardware store thats well stocked and always has what I need. Friendly knowledgeable staff that helps you as soon as you walk in, you're not walking for miles trying to find something or looking for help. They must train thier staff very well because there's a lot of young kids that work there that are super polite and know thier stuff. Ace hardware feels like the old fashioned local hardware store and not a chain.
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May 2023 by Jason OKeefe
It's locally & independently owned. It's got what you need. And it actually has staff ready to assist you. Support Westborough, support small business owners.
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April 2023 by Bobby T
Super nice bunch of people very helpful.
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April 2023 by Frankie the yankee
Very helpful and knowledgeable staff
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April 2023 by Mark Wyman
Super friendly and helpful team over here~ They had what I needed when nobody else in town did~
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January 2023 by Steve M
Local hardware store with most of what you would need lots of specialty screws and bolt sizes. Convenient to get to and east parking. The staff is always helpful here as well. In addition I purchased my Weber grill from them.
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October 2022 by Michael Kane
My go to small hardware shop for most of my basic needs. A good selection, helpful staff, and a great location make it perfect for most trips where you don't want to get lost looking for a bolt or something in one of the big box places. Support smaller businesses!
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October 2022 by Malcolm McMann
FAVORITE NEW SMALL HARDWARE STORE... & Im Located IN GRAFTON!... RIGHT NEXT TO* Koopman's Lumber. Dont Get Me Wrong, Theyre GREAT Too... #AceHardware In Westborough, MA Is A Miniature Premier Superstore!?????️ ????I Have Lived Here Nearly A DECADE & Honestly Feel Like A Fool! How Could I NOT Know About Such A COOL SPOT! I Just Window-Shopped & I Was Like A Kid In The Neighborhood Toy Store!
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October 2022 by Ned Gompper
Ryan and the staff at this hardware store have gone above and beyond on a few issues i've had and the always make it right. the service is great here. this is my local go to store for most of needs
