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December 2023 by James Bretta
The entire staff at Associates have always been polite and professional. My buddy Buster was there for a Tech appointment but Dr. Rosiello made time to address a few concerns I had. He truly has my pets best interest at heart. Over the past two years, Dr. Rosiello has volunteered to do several rechecks without charge. Recently, our buddy had a growth removed from his left eye. When it came time to remove it, Dr. Rosiello advised that he could do the surgery or I could have it removed in a much less intrusive/risky way. He provided that referral and sent us on our way. Buster had that growth removed without the risk or complications of surgery. Dr. Rosiello even commented how well it looked during a recent visit!!!!
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July 2022 by Rose Gaulin
Love bringing my pets there! Great Doctors and wonderful staff!
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April 2022 by Jennifer Marino
I lived close by to this animal hospital and wanted to get my cat spayed. Instead, I dealt with 3 months of disorganization. The vet essentially chastised me for having a cat from Ukraine, despite the fact that I got her from a reputable breeder and was unaware that she was from Ukraine until the day I purchased her. After my initial appointment, I was told that I would receive an estimate for the spaying appointment. Two week go by, and I was instead called to attempt to double charge me for a stool sample. I asked about the estimate and was told that I was being impatient since they are low on staff. I don't think it's unreasonable to expect the estimate within two weeks. Now, a month has gone by, and I call back to request the estimate once again. I was told, "Whoops, we forgot to send it to you!". So, on top of having to wait for an initial consultation, attempting to double charge me for a stool sample, and waiting for the estimate, I had to wait yet another month to finally get my cat spayed. She healed up well, but the vet tech was incredibly rude to me when I picked her up because I simply asked what the procedure entailed. I was just asking if they removed her uterus and ovaries or uterus alone because it varies by vet style. Overall, every interaction that I've had with staff at this animal hospital has been short and dismissive. I would much rather go to a facility who treats me well, is organized, and doesn't make me wait outside in the cold for 20 minutes with my animal in January.
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April 2022 by Ashley Dumaine
Friendly staff and great service! All other vets nearby were not accepting new patients but Associates took us in and has given our kitten excellent service. They go the extra mile between providing treats, free nail-triming and deworming, Feliway-sprayed blankets, and calling proactively to offer rescheduling in case of inclement weather. Very glad to have taken a friend's recommendation to come here!
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January 2022 by Kira Kurai
Awesome and friendly staff, always do the best to accommodate my huge farm dogs who don't like indoor spaces, and have been successful in resolving all our health issues thus far.
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November 2021 by Dina Shea-Fraize
I started bringing my animals here many years ago and it was lovely, but something has changed in the past several years… lack of compassion, over priced.. over the past 2 weeks my dog has been very ill, seen several times, today she increasingly ill. The front desk was extremely rude, incredibly unprofessional and inappropriate, and this is to a long time dog/customer. I will not be bringing my animals back.
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October 2021 by Petahwil
Brought dog in to get issue looked at and they took great care of her!
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August 2021 by Elaine Hatch
Thank you for letting me drop Lily off before her appt. I appreciate all that you do. Lily is sending you springerkisses.
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July 2021 by Dina Fraize
I started bringing my animals here many years ago and it was lovely, but something has changed in the past several years… lack of compassion, over priced.. over the past 2 weeks my dog has been very ill, seen several times, today she increasingly ill. The front desk was extremely rude, incredibly unprofessional and inappropriate, and this is to a long time dog/customer. I will not be bringing my animals back.
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February 2021 by C Wigington
The front office staff is very nice. They were able to get all of my questions answered and took great care of my dog. When I spoke with the veterinarian over the phone, they were knowledgeable and made sure I understand what to do next when caring for my dog.
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December 2020 by Grace J.
The animal hospital was fantastic. They got my puppy in on short notice just before the holidays. They took my puppy for his exam while I waited in the car. They called me to get additional puppy information and offered to clip his nails at the end of his appointment. They provided all the age appropriate puppy vaccines and cleaned his ears. I highly recommend Associates Animal Hospital for their excellent customer service and subject matter expertise! Also, there's a great doughnut shop $$$ down the street while you wait for your pup (Rocco's Doughnut Co).
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December 2020 by Margaret Lee
The staff at Associates were friendly and helpful, as usual. Dr. Rosiello provided thorough explanations of my dog's health and results of the tests he performed on her, and took time to answer my questions. Due to Covid 19 restrictions, I was not able to be there during the exam but I felt confident my dog would be treated with the same gentle care she receives when I am present. In short, it was the high quality of care, service, and compassion I have witnessed in the 20+ years Associates has been treating my dogs.
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September 2020 by Barbara Smith
They play a major part of my four legged family. All DVM's and staff are sincere and honestly care enough to deserve 5 stars. Not easily earned in my book. They surpass my expectations every time and educate me on my choices and respect my decisions.
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April 2020 by Ashley Curran
Took my mom's little elderly Cocker Spaniel here 10 days ago and I couldn't be happier with the way the staff interacted with our frightened little elderly dog.... I believe it's Dr Radner(?) who examined her and Sophie just loved her (as well as the staff person who sat on the floor in the exam room and calmed Sophie down along with the giant silver water bowl..since Sophie is thirsty all the time that was heaven!) LOL
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March 2020 by Dee Sendrowski
As I continue to work through the issues my aging dachshunds have, the team is so kind, understanding, and accommodating. And for my somewhat anxious little ones, the vet is not a stressful experience because we have the same familiar faces for them each time. Very grateful for the service they provide.
