-
January 2023 by AshB Marie
Boston Interiors is TOP NOTCH! I special ordered my sectional and it came in early! Many options for delivery slots. Delivery men were prompt and professional. The staff in Westboro so kind, patient, fun and knowledgeable ( THANK YOU LISA, KELLY, and KATHY). BI surpasses all furniture stores in New England in my eyes. They have quality products. My first purchase was a dinning room table and bed frame from them over 15yrs ago and they have held up so well for being one of their lower priced items. I now finally was able to purchase the Cindy sectional and I know for a fact this will out last my first 2 purchases. Seat cushions are quality, upholstery superb, and style….timeless?. Thank you BI and girls so so very much your AMAZING!❤️ I love my sectional!
-
October 2021 by Robin W.
Customer service beyond expectations. With all of the delays that had us waiting several months for our furniture to come in, I have never been happier with a furniture purchase. Everything arrived when expected and one piece even came in sooner. Kathleen's eye, knowledge and expertise really helped me choosing fabrics to complement things I already had. The delivery guys were right on time, polite and considerate of my home. This will be the only place I will shop for future furniture purchases! Excellent quality and made in the USA were of course added pluses!
-
December 2019 by LaLa !
Great Quality Furniture. Bought a living room set and my daughter's bedroom set Maine Woods ,quality Quality quality
-
November 2019 by Jacquie Kelly
The design assistance and customer service are excellent. Boston Interiors’ furniture and decor are high quality and include a variety of styles with endless color and fabric choices. Delivery and set up also excellent. Highly recommend.
-
November 2019 by Karen L Emery
I love Boston Interiors. The displays and furniture are beautiful and well made. A wonderful interior decorator and sales woman helped my friend greatly.
-
November 2019 by Bob Sahagian
A little understaffed, but a lot of patience and knowledge.
-
August 2019 by Tough S.
After spending the last weeks hitting up furniture stores I was ready to give up. Everything looked and felt the same for living room furniture and the attack of the sales people was horrific to say the least. Jordens can in first for annoying unrelenting sales people to the point I told one off, I left vowing never to come back. Skip to today when we visited Boston Interiors. The store was light, airy and had a great mix of clean quality styles. The first sofa we saw was quality and comfort right before our eyes. We decided to walk around and low and behold we were only asked once if we wanted help. Once we checked everything out and decided to buy, we asked a nice woman if she could help us. She sent over an associate who listened and did not have the need to be on a full time sales pitch. We happy purchased two sofas, a leather recliner and a swivel recliner and are happy with the new friends we made. A different kind of store, with different kind of people. 5 stars is almost too few.
-
August 2019 by Tom Ava Tracy
This store and specifically Beth has been tremendous to work with. The service has been first class and they have done a tremendous job handling all the process of measuring and helping select all the furniture for the condo. This is the first time we have used them but due to the excellent professionalism of the store and Beth we will recommend all our friends to use the store. Thanks The Tracy’s
-
July 2019 by Lynn Bryant
Beautiful furniture, helpful associates, discount room on the side is great!
-
July 2019 by Denise Pelkey
My husband and I are in the process of doing a kitchen/family room renovation. We went several places for furniture and decided on Boston Interiors. We worked with Lisa and she was WONDERFUL! She was patient and had some wonderful ideas! Sometimes this process can be overwhelming but Lisa made everything easy and fun! Thanks so much!
-
August 2018 by Jolanta M.
Went in to purchase a sleeper sofa for our extra bedroom. Comfort was important to me so the saleswoman showed me the different couches they offer. We tried out both the foam mattress and box spring. The box spring was more comfortable so we agreed to that one. She then showed me the different fabric options that were available. I picked two that I thought would go well with our house. I paid $50 to take the fabric samples home to see if they were a match. She wrote down the couch and mattress selection and told me she would be there until 9 so we could complete the purchase. I went home and came back but she was not there when I returned. There was another saleswoman who was there and she assured me that everything was in the computer correctly. I completed the purchase since the fabric samples matched. I was told the time until delivery would be 4-6 weeks later. This is when things went horribly wrong. After I waiting 4 weeks they called to tell me that the fabric I chose was out of stock. It had been 4 weeks and they haven't even started making my sofa. It would be another 4-6 weeks before I could get the items I ordered. I told them I need the couch on time and agreed to change the color of the ottoman. The ended up getting the piece to me about 8 weeks after the date of purchase. The worse thing was is that the sent me the foam mattress which I did not want. SO now I have a couch delivered late, an ottoman in a fabric I did not want, and a mattress type I did not order. They don't stand by their word! They refused to exchange it or help me in any way. They were extremely rude on the phone saying I signed the paper. I would NEVER recommend anyone to shop at this furniture store!!
-
April 2018 by Harvey Katzen
Kelly was very patient with us. We found a piece we liked.
-
February 2018 by David A.
We worked with Lisa at the Westborough store when we were updating our basement, and she was incredibly helpful. We have been to all of the major furniture stores in the area at various stages of home improvement, but this was by far our best experience. The home evaluation that they did was a huge help; we were extremely happy with the final product and would highly recommend this store. It will be our first stop for future projects.
-
January 2018 by B Ruth
the price-quality is good and they deliver and set up
-
November 2017 by Christine M.
Save your money. Bought a sectional a few years back and it continuously loses feathers - they poke out and even stick into you. Very poor quality. Also found out that Boston Interiors knew this was a problem but they never reached out to us to offer a replacement. (A friend informed me that Boston interiors corrected the issue by using a new manufacturer) Will be going to Jordan's in the future.