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March 2024 by Richard Nortonjr
Never trust cumberland farms far as working there
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March 2024 by Melissa Evans
Like most married couples. We have a joint checking account. The smart pay app is NOT married couple friendly at all. We tried to use me as a user and when we called they said “we don’t do that anymore, your wife needs to get another checking account and her own account” why in the world am I getting my own checking account for gas? No way. So now I will boycott Cumberland farms, tell my friends, and go to another gas station that is more marriage friendly. Plus most of the Cumberland farms don’t have gas and I end up driving to find gas.
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February 2024 by Elizabeth McGowan
Had to give them one star so I can post this. But this place sucks. Appt at midnight, but they took me early. I'm grateful for that. But now it's almost 11 pm. And I'm still not unloaded. I wonder if there is enough fingers and toes back there to count with. My dead grandmother could be faster.
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January 2024 by Alexander
01/15/2024 delivered donuts. Charged $500 for unloading (lumper service for 16 pallets)!!! 60 cases (one pallet) were not accepted (refused, wrong case size). I parked in the facility and didn’t bother anyone. Notified the dispatcher and broker. The broker wrote to me to wait and not go anywhere. After 45 minutes, a security guard came up to me and told me to leave. I told him that I was solving the problem with the broker and the dispatcher and I needed another 5-10 minutes. Then he began swearing and threatening to call the police. I told him that if you need it, then call. The security guard called the police. At this time, the broker wrote to me to wait outside the facility. When I was leaving, 3 police cars arrived. They didn't stop me. I left. Very rude and ill-mannered staff. The security guard is an ill-mannered boor. No respect for other people's work!
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January 2024 by Jean Pouliot
Disappointed coffee went up to 1.69. Not worth it anymore. Will make it at home from now on
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January 2024 by Chris Woods
This place is so bad and corrupt
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January 2024 by Tom Kreutz
The old guy with white hair in the receiving office needs a SEVERE attitude adjustment. Started yelling at me because they screwed up on the bols, and everyone in the warehouse stopped what they were doing to watching us. Let's just say he is lucky I don't have my own MC.
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January 2024 by Mikhail Parsons
This place primarily employs fat whlte junkles as managers mainly because the current general manager is one herself. The majority of managers slept their way to their positions. And that's not even a lie. It's actual fact and they really try covering that up. It's a ridiculous place to work considering anywhere else pays more to do less
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December 2023 by Sergio Prysiazhniuk
Think twice before coming here. Appt set for 1030am. Guard told me 11am. Checked in at 930am. Checked out at 2pm. $350 lumper fee for 20 pallets. The broker Greatwide American Trans-Freight LLC refused to pay a detention stating I should have called them after 2 hours, not 1 hour after my appt. LOL
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December 2023 by Chics_Dividend_Guy Passive Income
I went to the shop for personal matter and the one thing I can say is I was surprised that they left a tanker in the bay overnight. Dishwasher fuel tanker and I was told that he had been aired out already the way it's supposed to but I still have the placards on and there was no need to leave a tanker indoors while there's mechanics in the shop regardless of whether it has been aired out or not. He seems like management is not engaged Carmen's I got from the technicians is the management it's all how about their way or the highway.
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October 2023 by Ch S
Been inside the Cumberland Farms in Middleton Mas . I truly wouldn't recommend it. When they are out of coffee at 7;15 in the morning. Coffee area is always dirty. I finally addressed it to the cashier named Crystal. Well she stated to me. Well it's slobs like you we clean up after. How nice of your employee to refer to customers as slobs. I'm going to be on the phone with corporate. Let's see how they handle this situation.
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October 2023 by jaysona 7
2 hours for delivery. ?. Easy in easy out. Lumper
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October 2023 by 723 panteken
You won't believe the people here are so unprofessional, I spent over 10 hours here...never come here, don't waste your time friend.Giving them one star is too extravagant
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October 2023 by Leo Rusev
Very rude people in receiving. Too many trucks for them to handle. You will most likely lose hours here
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July 2023 by D M
I have had an issue with their Smart Pay, I attempted to switch accounts however was not able to via their app. I put it out of my head until I get an email saying I had a charge returned. Ok darn, my mistake, not thrilled that it happened that way, because when I had the intention to change it I was stopped for no reason at all. Then when I call in to get that changed, and made sure to pay for the fuel I purchased, come to find out they had already sent it to a collections company. What on earth? Within a few hours I called after receiving my one and only communication from them via email. The rep with Cumberland was not bad but was not able to help, seemed very I’ll equipped to, and transferred me to a horrible, unprofessional representative with a collections company! I will not be supporting any Cumberland farms locations. This was unethical, outrageous and I don’t believe anyone would patronage their stores if they had been in a similar situation. If you have an issue it should first be brought to the customers attention, I have your app you have my phone number and email. Instead you doubled my “debt” by sending it an unethical business partner.
