CVS on Main Street in Westboro is a small, clean, and well-organized store that generally provides good service. The store is typically well-stocked, and the staff, especially the pharmacists, are known for being helpful and caring. Customers appreciate the compassionate approach of employees who go above and beyond, such as checking insurance to help with reimbursements or making the pharmacy experience pleasant. The pharmacy staff is often praised for their professionalism and dedication, though some reviews mention that they can be overwhelmed, leading to long wait times for refills, especially during busy hours like 3-6 pm. The store’s interior creates a good atmosphere, and the staff’s savvy in balancing stock management with customer service is noticed. Parking can be challenging during high-traffic times due to its proximity to downtown Westboro. Despite occasional frustrations with stock levels, particularly post-COVID, many customers still find this CVS to be a reliable option for prescriptions and everyday shopping. Notably, employees like Dmitri stand out for their enthusiasm and friendliness, making visits more enjoyable. Overall, CVS on Main Street combines a welcoming environment with dedicated staff, though it faces challenges with staffing and traffic during peak hours.
Dimitri @CVS on Main Street- West ir we( the drive-thru today) ( CVS MAIN STREET is compassionate, efficiency, and all of his way to check on my insurance so that I can get reimbursed for my co-payments on my next visit and the drive-thru is a wonderful option when you are wearing a robe LOL!
March 2024
This is your typical CVS location. It's clean and well lit. It's usually well stocked and organized. I've never used the pharmacy here so this review is about the store.
January 2024
Best shopping experience, our favourite store ❤️ great staffs always very helpful