CVS on Main Street in Westboro is a small, clean, and well-organized store that generally provides good service. The store is typically well-stocked, and the staff, especially the pharmacists, are known for being helpful and caring. Customers appreciate the compassionate approach of employees who go above and beyond, such as checking insurance to help with reimbursements or making the pharmacy experience pleasant. The pharmacy staff is often praised for their professionalism and dedication, though some reviews mention that they can be overwhelmed, leading to long wait times for refills, especially during busy hours like 3-6 pm. The store’s interior creates a good atmosphere, and the staff’s savvy in balancing stock management with customer service is noticed. Parking can be challenging during high-traffic times due to its proximity to downtown Westboro. Despite occasional frustrations with stock levels, particularly post-COVID, many customers still find this CVS to be a reliable option for prescriptions and everyday shopping. Notably, employees like Dmitri stand out for their enthusiasm and friendliness, making visits more enjoyable. Overall, CVS on Main Street combines a welcoming environment with dedicated staff, though it faces challenges with staffing and traffic during peak hours.
This small store is awkwardly positioned on Rt 30, triangular shape. They have a awkwardly designed and short drive thru. The exit from the parking lot is only onto a side street not onto Rt 30. They didn't have what I was looking for.
March 2026
It's a small but halfway decent CVS but they are gouging everyone on the candy. They have the candy there but no one is purchasing it because their prices are the highest in the county for it.
December 2025
Who is in charge of hiring these people to interact with customers? Nobody ever at the front counter, no hello, no goodbye, no thank you. Nothing. Horrible environment. The hiring team needs to improve their way to do things.
