About DoubleTree by Hilton Hotel Boston - Westborough
DoubleTree by Hilton Hotel Boston offers a convenient stay, especially for those on the go. The hotel allows easy check-in through an app and provides keyless room access. Rooms are generally clean but noted to be smaller than usual, with limited electrical ports. Some guests found the bathrooms cramped and experienced issues like running toilets, although maintenance was prompt and friendly in resolving such concerns. The hotel is currently undergoing renovations, which has led to some disappointment among guests regarding the advertised restaurant facilities. The restaurant is only open for breakfast and is not fully operational during this time. While the breakfast buffet received mixed reviews, staff members were consistently praised for their attentiveness and professionalism. Guests appreciated the hotel's location near the highway, the cleanliness of the rooms, and the availability of amenities like a gym and pool. However, some described the hotel as dated and in need of an upgrade, leading to a less satisfactory overall experience. Despite the renovations and occasional inconveniences, many found their stay comfortable and the environment quiet. Overall, DoubleTree aims to provide a pleasant experience with a focus on customer service during this transitional period.
Nice spot close to highways. The desk chair height vs desk height was ludicrous though and my toilet was making noise the whole stay.
February 2026
Breakfast and food menu is quite monotonous (daily almost same options). Wed social (where they serve liquor and social activities) is good. Washrooms are too small especially the sink and mirror area.
January 2026
I was at this location for awards banquet! Sam the bartender and Flavia the server what above and beyond… keep up the good work. thank you
Property Amenities: Express check-out, Breakfast available (surcharge), Safe-deposit box at front desk, Spa tub, Terrace, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, Meeting rooms, Gift shops or newsstand, 24-hour fitness facilities, Conference space, Dry cleaning/laundry service
