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November 2023 by Stephanie Thomas
I've been here twice, once for brakes and rotors, then for an inspection. Both times, I found the staff to be friendly and knowledgeable. Prices are on point and had no issues with scheduling. Happy to have discovered them.
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September 2023 by Jonathan Size
The reason I choose them over other garages is because of the text messaging to let you know your vehicle is ready
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August 2023 by X.F.
Not a very friendly place!I am doing a state inspection and the lady demands a lot on parking while the technician just drives it in.
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April 2023 by Rachel S.
Overall horrible experience. Will be filing a complaint with the BBB. Initially staff was very nice and communicative. Had them try to fix an oil leak and asked them to see if there was anything they could do to diagnose the problem with a backup camera. Which they couldn't because it was an European car. Had them fix a part of an oil leak but could not confirm exactly where it was coming from. They fixed a part where they suspected it was coming from but couldn't confirm and charged 40% over in price than what the price would be from a dealership. Picked up the car and within 24 hours the entire car has now stopped working completely. Gave them a call and staff was unwilling to look at the car and said there is nothing they can do because it was a European car. My father looked at car and saw that they didn't even wipe off oil or clean the bottom of the car to determine where the leak was coming from. overcharged on service and overcharged on parts. $540 for what should of been simple fix has now turned into my car cannot drive at all. Staff especially the front desk was extremely rude and said that its not their responsibility to clean any parts or do anything further. Would not recommend this garage to anyone. Overpriced drastically compared to certified dealership service, and staff is rude and disrespectful and did not do service that is acceptable.
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January 2023 by Donald Duck
Good, friendly hardworking people. I have been taking my car there for inspections since I moved to Westborough (Wish I could give them some actual work but I do all my own and I am poor lol) and never had a bad experience. It's tough owing a garage. Everyone wants something for nothing, and everyone always think that a shop is trying to rip them off. Be wary of the bad reviews. $310 for a wheel bearing is not a bad price depending on make and model. As a former mechanic I know what to look for if a garage is reputable or not. If you want an honest garage that you can trust, give Ericksons a try.
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October 2022 by Stephen Campo
Over charge on some of there parts especially on wheel bearing ,,I knew it was a rip off on the price just for the one front wheel bearing the price was 310,,, it said on my paperwork RF wheel bearing 310 just for the part,, no labor, unless from a dealer no body should have to pay that price just for the part. I called five parts stores and the dealer of the car the dealer was cheaper too. thank you. I can not recommend them for that kind of work to expensive..I will not use them my first time and my last time. They could be good at other things but I don't know.
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September 2022 by suzanne bourque
I’ve been taking my car to ericksons for years - their prices are reasonable, cheaper than other places, and you always get a straight answer about what is wrong with your vehicle- there’s no unnecessary upsell. They have fit me in twice when I’ve had emergencies with my vehicle.
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June 2022 by Sheila McPharlin
Small shop near the rotary. Very efficient and knowledgeable. I will go back.
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October 2021 by Rob Oliveira
Went in for an inspection and these guys or extremely courteous and professional. Service was lightning fast! Will definitely use in the future.
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August 2021 by Rachel W.
I brought in both our cars this week (on a weekday) to be inspected. I can tell you that this was a quick and easy and painless experience. I was in and out in about 15 minutes for each car! The customer service was 5 stars. They even parked my car facing the road when they brought it out so I didn't have to back out! We'll be back every time we need our cars inspected.
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August 2021 by Rachel A.
I brought in both our cars this week (on a weekday) to be inspected. I can tell you that this was a quick and easy and painless experience. I was in and out in about 15 minutes for each car! The customer service was 5 stars. They even parked my car facing the road when they brought it out so I didn't have to back out! We'll be back every time we need our cars inspected.
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August 2021 by Chris Cloutier
I was up for vacation. Ended up replacing altenator, Serpetine belt, rear wheel bearings. They squeezed me in last minute, did great job! My travel home will be much safer. Thanks so much!
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April 2021 by Robert S.
These guys are the best in Westborough.
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January 2021 by Christopher Shaw
My truck sounded horrible. Exaust manifold needed to be replaced. It is not an easy task.Ericksons did a great job. Had my work truck back to me quickly and at a great rate.Sounds brand-new.I would recommend them to anyone.Thanks
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January 2021 by Colleen Z.
I have been a long time customer of Erickson's and have had nothing but great experiences with them through the good, the bad, and the ugliest of cars! The mechanics and shop manager have always taken the time to really explain what is going on, what our options are, and have always given their honest opinion on things. Good mechanics are hard to come by! Glad to have found ours. Their time, materials, and service they provide is valuable and should be treated as such!
