Lifeway Mobility is an accessibility solutions company that provides a wide range of products, including ramps, stair lifts, wheelchair lifts, transfer aids, and bath safety solutions, to individuals and businesses in greater Boston and Massachusetts. The company is a Bruno Diamond Dealer and offers free consultations and a showroom in Westborough for customers to test ride stair lifts. Customers have expressed satisfaction with Lifeway Mobility's services. One reviewer praised the company's helpful staff, such as Matt and technician Eric, who thoroughly explained the features of the purchased Bruno stair lift. Another customer appreciated the team's compassionate handling of the situation when the stair lift was installed for a father who passed away before using it, ensuring a smooth removal process. Reviewers also highlighted the quality of the products, noting that the stair lift worked better than expected, even on an incline. The company's responsiveness to service calls has also been commended, with a reviewer noting that a technician, Carlos, arrived within two hours to address a problem. The reviewer, however, suggested that the company consider offering emergency service, as many users depend on the equipment. Overall, Lifeway Mobility appears to provide reliable accessibility solutions and attentive customer service, earning positive reviews from satisfied clients.
We had very quick service to get out lift installed and Carlos did a great job with the installation.
December 2023
Very pleased with the installation of our stairlift. Luis our installer gave a very detailed explanation of the lift itself, the warranties, and its usage and safety. Outstanding service!
December 2023
My new stair lift is awesome. Joe the installer did a wonderful job and was very pleasant to work with