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September 2023 by Joe H.
More convenient than Home Depot with better access and egress than the other big store
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May 2023 by Paul T.
delivery service is rotten. Delivery scheduled Tuesday. Got call Tuesday morning saying "items hadn't been picked" (pulled together for truck to pick up and deliver). They gave me new date of Thursday. Same thing - they called Thursday saying not picked yet. I asked and was told they'd put in a note (ALL CAPS!) saying order not picked twice -- rescheduled for Monday (now 6 days from original delivery). Called Sunday evening to confirm it had been picked and ready for loading. NOPE - still not done. What do I have to do - go in person and camp out, make a stink to the store manager? This is ridiculous.
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May 2023 by George F.
I made the mistake of buying a toilet from Lowes in Westboro. I didn't realize that Lowes now outsources plumbing services to Angi !! Angi made an appointment for an install on a date l couldn't be home . l tried to cancel it on multiple occasions but was unable even with little help from lowes or the staff at lowes responsible for install. It really didn't matter trying to cancel it as the plumber never shower up ! They rescheduled another appointment for between 6 and 9 PM on Wednesday night ?? I contacted the Store manager John...........canceled my order and he assured me its canceled . I like a dope believed him ! I just got a bill from Lowes for the purchase price on my statement . I contacted John again ( 4th time ) and he said he was sorry and FORGOT to put thru the cancelation.......I WILL NEVER STEP IN THAT STORE AGAIN. Now lm being harassed from Angi's looking to due business with me by text message on all kinds of service ....
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December 2022 by Google user
Everything u need under one roof.
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March 2022 by Mark G.
I moved to Florida with my husband, still own our house in Gardner Mass which our son and family lives in. The refrigerator stopped working, so went on Lowes site looking for a fridge found one on sale ordered it and had it delivered. Obviously being in Florida we weren't there Sunday when it was delivered, but came with dents and definitely was not a new one. Can you imagine a retail store that sends out an appliance in that shape. The driver said that's what it looked like when he picked it up from a Boston warehouse. There respond was "OH we will give you 10% off" the bill. The kid had the all the food taken out and needed the fridge, so he accepted it. Lowes thought you would do better than that. Obviously Never again will we and hopefully anyone who needs an appliance BeWare of Lowes!!! Mark and Brenda Guarnieri