Lowe's for all of your home improvement needs. Stop by the local Westborough, MA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. Customers report good experiences and note that the personnel is always nice, helpful, and professional with a positive attitude. The customer service is always professional and courteous, and associates are sincerely interested in being kind and helping. Visitors are always greeted and helped, with many associates providing excellent advice, walking customers to aisles, and explaining how to complete projects. Assistance with selecting the right materials, returns, and loading is highlighted as great help. Customers feel confident in the store's expertise and express gratitude for associates who go above and beyond to facilitate a pleasant and quick shopping experience.
We went to Lowe's on a Tuesday when there were not many customers. I wish that I knew the employees' names who helped with our purchase and payment. All were very cordial and helpful with our purchase. Kudos to all of you!
March 2026
Great service and shout out to Nathaniel who found us the exact Schlage lock set we needed.
March 2026
I had a great experience at the store thanks to Meg. She helped me a lot and was extremely friendly and attentive the whole time. Meg was very patient, answered all my questions, and made sure I found exactly what I needed. You can tell she really cares about the customers. Excellent customer service, thank you, Meg!
