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October 2023 by Sidi Bouderbala
I recently visited M&T Bank to inquire about a business loan, and I had the pleasure of meeting Mr. Jeffrey Belisle, the branch manager. From the moment my brother and I walked in, Jeff made us feel incredibly welcome and at ease.Jeff's knowledge and expertise in the banking industry were evident throughout our meeting. He patiently answered all of our questions, provided valuable insights, and ensured we fully understood the process. His dedication to helping us secure the right loan for our business was remarkable.What stood out the most was Jeff's genuine kindness and hospitality. He went above and beyond to make us feel valued as customers. Jeff kept us informed with timely email updates, and his warm wishes for our success were heartfelt.As we concluded our meeting, Jeff personally walked us to the door, shook our hands, and wished us the best of luck. It's rare to encounter such exemplary customer service, and I highly recommend Jeff to anyone seeking assistance at M&T Bank. His dedication to our success left a lasting impression, and we are grateful to have had the opportunity to work with him.Thank you, Jeff, for your exceptional service and unwavering support. You are a true asset to M&T Bank, and we look forward to our continued partnership.Best regards,Sidi Bouderbala
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July 2023 by O K
Very unprofessional people work here worst Bank even I seen . They don’t care about customers.
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May 2023 by G Y
Worst bank ever!!!! Please do not bother dealing with them. Also the people working here are very unprofessional.
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April 2023 by Nick Bateman
This branch has the rudest and most unprofessional manager.Had gone to get some of my documents notarized and had taken a prior appointment. I was told that I didn't need one and when I showed up, the manager blasted on the male teller saying that he doesn't have the authority to let someone come in for notarization without her consent and told me to she dint have the time in an extremely condescending tone.I don't have a car so had to helplessly take an appointment after a few days and was told I could show up anytime after 2 PM. I show up at around 2:30 and am told the manager is gone for the day.I have had great experience banking with M&T at the Marlborough location but this one at Westborough is horrendous and desperately needs new management.
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May 2022 by Barbara Ryan
Shout out to Lily, who is amazing for helping me out with all my banking needs.
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October 2021 by Erasmo C.
The lady tellers that work there are very nice, the guy teller is a disgrace.
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January 2021 by P Easy
The people that work here are complete morons.
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July 2020 by Elodie Menard
I will be withdrawing all my money from this Bank if you deal with the Marlborough branch they do not care about customer service and customer firstthey would rather have a conversation and make you wait for as long as possible then wait on
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April 2020 by Mark Ashwell
This bank, not the branch, took over my previous bank. United. Now I have no access to funds for three days.
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August 2018 by James Seaman Jr
Extremely friendly and helpful!
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August 2017 by Andrew Burnett
Very nice and helpful people. I have been using People's United for years.
