Staples in Westborough is noted for its pleasant, quick-to-help employees and a store that is always clean and well-stocked. Customers report exceptional and dedicated service, with staff frequently going above and beyond. Reviews highlight outstanding interpersonal skills, a genuine commitment to finding superior solutions, and meticulous attention to detail from team members. Specific services praised include the helpful assistance with Amazon returns and the exceptional work of the Printing Services team. That team is recognized for being friendly, professional, and attentive, expertly helping customers sort out orders and ensuring print work looks its best. The overall customer experience is frequently described as outstanding, leading some to drive extra miles to shop there. This location provides essential services and products, serving small businesses, remote workers, parents, teachers, and students.
Staples saved me when VistaPrint failed to ship my product. They were able to honor a same-day pick-up for my order even though I made it after noon. I was also surprised at how affordable they were.
May 2024
Always pleasant employees quick to help. Store is always clean and well-stocked. Not the closest store to where I live, but will drive the extra miles to shop there.
February 2024
I want to add 5 stars for Brayan for his exceptional customer service. He did awesome job to help me with the passport pic issue and was very helpful. He did over and beyond for the customer will definitely recommend more employees like Brayan in staples store. Thanks once again!
