-
March 2024 by Jennifer MacNeil
My phone died in the night and I couldn’t get it to reboot. I really needed it for work today. I went to this Verizon in Westboro right when it opened at 9am and Randy fixed it for me within minutes. I’m so appreciative! And thanks for opening at 9! The other stores are 10 and 11 and that’s late when you’re needing help. Thank you!
-
February 2024 by Carl Swartzendruber
I went in because the SIM card was no longer being recognized by my phone. While they did resolve the issue, I was told to pay $10 for a new SIM and this was not made clear before it was installed.
-
February 2024 by ANDRA WAUGH
Allie was fantastic! I went to upgrade my current Samsung phone. I was in and out of there in about an hour which was amazing. Allie was very nice and knowledgeable. I would highly recommend going to this Verizon store in Westboro.
-
February 2024 by Lauren O'Brien
Had a great experience switching over my broken phone to the new S24. Curtis was over-the-top helpful and the whole crew there were very personal and kind. Honestly, I will use this as my home store even though I don't live near here. Thanks guys!
-
December 2023 by Nolan Flynn
Walid, did a great job helping us and making sure we were well taken care of. He made what could have been a difficult situation easy. We would definitely return to his store
-
November 2023 by Joanna Sorensen
Payton was great with us set up my husband, mine and my Moms phones! Super patient and great service. Highly recommend! You won’t be disappointed! :)
-
November 2023 by Alex
Payton was great, walked me through setting up my new devices and got everything swapped over no problem. Courteous and friendly, would highly recommend to anyone looking to upgrade.
-
November 2023 by Ryan Killam
I've ordered phones multiple times from this store and it has always been a hassle. You think we would have learned by now not to use this store. Our most recent phone order was supposed to arrive a week and a half ago. Not only did the phone not arrive, it has been impossible to get through to the store because they won't answer their phone line. Don't go to this store unless you want a headache.
-
October 2023 by Diane1961
It was really very easy to trade in my old phone for the new one. And I really appreciate all the hard work of the staff. They were very patient and informative.
-
October 2023 by Marlon Matthews
Walid is the man! Personable, professional, and honestly pretty cool! He makes things painless and gets you in and out with a smile
-
September 2023 by Marissa
I went in to get a new cell phone and had a great experience at this store. Peyton was very helpful, explained the whole process step by step and made the experience seamless!
-
August 2023 by Kimber-lee Barton
Allie was very helpful. She explained it was going to take awhile to transfer my data to new phone and if I wanted to come back in an hour or so she would have it ready. When I got back she was manually putting in my contacts as the system was giving her trouble. I told it was unnecessary and I could do it. That was very nice of her to take the time.
-
July 2023 by Willy Earle
Allie really knows her stuff and was able to complete the process of transitioning us to all new devices and accessories very quickly, as well as saving us money in the process. Thanks, Allie! Very positive outcomes!
-
June 2023 by Caitlin Abusamra
I arrived on time for a scheduled appointment and waited almost an hour with zero greeting or acknowledgement. The only person working was helping another client and was on the phone the whole time, so I couldn’t ask how long it would be. I finally interrupted and asked, and he said he had no idea how much longer, that this location was understaffed and can’t guarantee appointments. He was nice enough and I know he was stressed too but Verizon needs to better support employees or at least make it clear to customers that appointments mean absolutely nothing. Huge waste of time
-
April 2023 by Mary Bardellini
Allie is amazing knows all the products extremely well. She honest and her customer service skills are too knit h. I have bought 3 phones and an iPad thank you Allie for making my experience with you delightful.
