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December 2023 by Michael Sabadosa
Good service.4 tires done when promised and good priceNew owners . Good customer service.
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December 2023 by Andrew Petrucelli
I recently incurred some damage to my tires while driving through the construction zone on South Maple Street. Having known the (previous) owner for several years, I figured I would just bring it up to Al's, instead of TOWN FAIR or FIRESTONE, and give the little guy some business. No good deed goes unpunished, however - they fleeced me $80 to patch two tires and even made a big deal about changing out a simple blown headlight, which Tony Bruno & Sons @ DeGray's would probably have done for nothing. I hate to do it, but next time I'll go to the large competitors - I ended paying more than twice as much at Al's Tire.
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October 2023 by Tim Judd
My family, local friends, and I all exclusively use Al's Tire & Auto Repair for our tire needs. The price and quality of service is the best in the area, and we are never afraid to shop around to prove it!
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October 2023 by Chris G
They aligned my truck with worn out steering components and allowed the truck to leave with brand new $1,600 tires . Will not be going back . Also charged me for an alignment and never touched by tie rods somehow magically align do not recommend
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September 2023 by Carol T.
We were traveling cross-country by RV and camped about 15 miles away from Al's. We had a 30lb loss of pressure in front tire over 3 days which we wanted to check before leaving next day. They came out the same day, took the tire off, went back to the shop to check it and brought it back within few hours. We were able to continue our journey the next day. Fast and friendly. Tim was our phone contact and Angel came to campsite. They helped us stay on the road. Discovered they are family owned since 1932 so really glad to use their business.
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August 2023 by Ursula Elmes
Don and the boys at Al's were so honest and upfront when I brought in my brand new (old AF) Jeep for a seriously scary death wobble. They threw it on the lift, brought me in and showed me all the potential problems, then were able to break it down piece by piece into what they could fix intermittently so I didn't have to drop loads of money at once. They were able to do several smaller repairs in attempts to fix the problem, including an alignment. When that didn't work (but still would have needed to be done in the future anyway), they suggested replacing the tires. I knew they had to be replaced anyway, so they laid out several options for me and let me choose. They had the tires on four hours later and called me, saying they took it for a successful test drive with the death wobble gone. It seriously drove like a completely different vehicle after they performed a second alignment with the new tires. I couldn't be more grateful to the team at Al's for their hard and prompt work accompanied by their honesty and diligence while trying to help me diagnose the problem. Their prices were fair and the service was outstanding. Would recommend to anyone needing any tire or alignment work!
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July 2023 by Laura Marx
Ace helped me outthis week when I got a cut in the sidewall of my tire the night before I had to make a 440-mile round trip to and from Maine. Arrived when they opened, and within a few hours I had two new tires and was on my way! I've come to Al's with a few different cars over the years and they have always had the tires I needed and been quick, cheerful, and able to get me back on the road!
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June 2023 by Tim Allen
Always great service with a smile! Most recently had a slow leak in a tire and they were able to locate and fix it while I waited.
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May 2023 by Christopher K.
Used to work here these guys are the most honest and greatest business men I've ever worked with in my 24 year auto mechanic career.
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April 2023 by douglas bailey
While travelling from buffalo to Boston we had a flat on the 90 and called Al's. After we limped in on the spare, he was able to get us back on the road in about 30 minutes. Everyone was super friendly and helpful. Would definitely send him more business if it wasn't 500 miles from home.
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April 2023 by D Quinlan
A+++ for customer service. My daughter was en route from NY to Boston and was rear-ended on I90 in Mass late at night. She managed to get the car to a hotel in Westfield on a spare tire and a questionable front tire. I read the reviews for Al's which were very positive and called them at 8am. Owner Mike answered and after explaining the situation he said to have her bring the car in ASAP and he would take care of it (it needed two tires). Mike looked the car over, called me and put me in a new set of 4 matching tires (the car is AWD) for a very reasonable price and finished the job in about 90 minutes. Being 6 hours away I was very relieved to have the car fixed and back on the road so promptly. I highly recommend Al's !
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March 2023 by Travis L (138)
Good experience, been here a few times for tires and I'm always presented with a no-nonsense approach to service.
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February 2023 by Matt Frazier
They are the best tire place in western mass. David helped me order wheels and tires for my truck, when they came in he inspected them and test fit. Everything was perfect. Mike is very friendly and runs a great crew. If you have larger tires that are hard to balance, Angel will work his magic and get them smooth as silk.
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October 2022 by Jen Aras
Drove in with no appointment and they took care of my issue promptly and professionally. I would definitely recommend.
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August 2022 by Neal
These guy's are absolutely awesome! Had to get a new tire, and was on a tight budget AND asked them to check another tire to see if it could be kept or needed to be replaced, they checked ot for me free of charge and quickly. They were quick, honest, and very pleasant! Don was the guy I dealt with mostly and he was super helpful! Highly recommend these guys for all and any tire needs!!
