Westfield Auto Parts offers great products, excellent quality, and outstanding prices. The store offers car care products, maintenance supplies, and auto parts. In‑store services include Counter Services, a machine shop, and hoses. Customers praise the great selection of parts; if a part is not in stock, the staff will get it or have it the same day. Staff are fast, polite, and honest, and they help customers with repairs and show better ways to fix problems. The machine shop on the premises is convenient. The store is described as the best parts store in western Mass, with a huge inventory and loyal customer service that considers the customer important even when it is not convenient. Prices are reasonable and the process is painless.
There are few businesses which cater to customers the old fashion way with respect and kindness. Prices are similar to other auto parts stores but service is excellent and precise. A pleasure to know these people.
June 2023
They have a great selection of parts, if they don't have it they will get it! It is not just the parts they have the knowledge of, they have bailed me out many many times, even taking the time to show me a better way to make a repair. Machine shop on the premises, better yet! Michael M.
May 2023
The young man that helped me, was fast ,polite, and honest. He said the guy you need to talk to will be back in 15 minutes. That's exactly how it worked, and that gentleman new exactly what he was talking about. Thank you guys for the help!!
