Rocky's Ace Hardware is a locally owned and operated hardware store that is part of the Ace Hardware network of over 5,000 stores worldwide. As "the Helpful Place," they are committed to providing personal service, quality products, and a convenient shopping experience to their customers. The staff at Rocky's Westfield location is particularly knowledgeable and helpful. When a customer recently purchased paint, the associate in the paint department, Rachel, provided excellent assistance by discussing the project and recommending the right paint. Customers appreciate the expertise of the staff, who are specialists in their respective areas. The store is well-organized and has a wide selection of products, catering to the needs of the local community. While it may not have a vast selection for some items, it reliably stocks the essentials, from single screws to key-making services. Customers can count on Rocky's to have what they need, even if there is only one brand option available. Overall, Rocky's Ace Hardware is praised for its helpful staff, quality products, and convenient location, making it a valuable resource for the neighborhood.
Management was forgiving and very helpful to solving any issues!
February 2024
Always a great experience good food great service very nice people
January 2024
Never had a bad experience at any of the Rocky's stores. The employee's are always customer driven . They always seem to enjoy being there and helping you find what ever you are looking for.
