Appliances near Westford, MA

“We recently completed a major renovation in our home and worked with Riverbend and their partners (contractors) for installation. Our kitchen was outdated, our first floor had 4 different floorings and we just needed a re-do! The renovation included flooring on our entire first floor, complete renovation of our bathroom and kitchen.

We are in love with the results. The cabinet options were great - - and we went with Omega (maple) in Beach house (peripheral upper and lower cabinets) and Desert (for the island). We chose Quartzite countertops and had a great experience with the selection and installation processes. Have I mentioned our floors?? OMG - we selected quartersawn oak and went with a natural finish. They are stunning!! Donna was spot on with her recommendation for the flooring. We wanted something different for the powder room and went with a checkboard type look in tumbled marble. It's just gorgeous. I could go on and on, but suffice it to say that we are very happy with the outcome. Our renovation was long overdue...we put it off for a bit too long but now that it's done, we are so very pleased with the results. We love our new appliances as well - all by Miele. The oven/range cooks unlike any other appliance I've ever owned. Far superior to the more common brands. Donna also recommended a speed oven for us when I mentioned how I always wanted two ovens but didn't have the space in my kitchen. She incorporated it into the design and we love that it can operate as our microwave and as an oven. It's simply AWESOME. Please see pics and let's just end with the recommendation that Donna/Dave at Riverbend were great to work with and we are two very happy customers!!”

“My Viking Elite 2 was purchased 5 years ago and started missing stitches, I initially diagnosed the problem as worn feed dogs due to the length of time in service. I took it in for the replacement and service. The store called me and told me the problem was more than the feed dogs. I asked about upgrading to the newer model Elite 3 and it was suggested to attend a demonstration before deciding. I reviewed the new machine and decided that I would replace the Elite 2 with the Elite 3. I* was given a generous trade in allowance and, following the demo traded my ole machine for the newest version. This transaction was very smooth, completely unrushed and without pressure. Questions were answered professionally. The store and staff are all professional, personable and honest. I receoomend this store without reservation. Thank-you all.,”

“Yesterday I bought an R25S Riccar vacuum to replace an ancient Electrolux which needed repairs again. I had an extensive and very informative conversation with Ray about brands and advertising and marketing which was very helpful in helping me choose a brand I had never heard of. Ray’s knowledge of the full range of vacuums out there and how they are made really helped me with my decision. I also got my old Electrolux repaired to serve as a backup/extra. We all know we could go to Best Buy or Walmart and buy something cheaper but I felt that dealing with Acton Vacuum was a better use of my time and money. Thank you Ray.”

“This morning, my family arrived at the softball fields for my daughter’s East Coast Bandits softball tournament at Roby Park at 7am. We soon discovered a wasps nest near their dugout so my husband headed to Home Depot South Nashua, which was closed at the time. Special thank you to store manager, Terrell, who open the door early in order from my husband to get wasp spray. Customer Service was five stars in above thank you Terrell and thank you Home Depot for exceptional customer service!”

“Great store I ordered a 2 piece harlow ash sectional on line came to the store to give my account information the store staff was very professional I was in and out great location”

“This is probably one of the best customer service experiences I have ever had purchasing an appliance. This was the first time my husband and I have every bought an appliance (our home came with decent appliances, but after 7 years and probably another 3-5 or so years tacked on from time of the purchase of the appliances prior to our purchase of the home...it was time to start upgrading!) but I have gone with my parents earlier years at big chain stores. The knowledge these employees have (we worked with Michael and he was great) at Hunter Appliance versus a place like Home Depot or Percy's is like night and day! They take the time to go over your needs and requirements and they have a great selection. They certainly had some more interesting and unique items than the big chains. Great selection where they offer low, mid and high end appliances. I didn't even know that dishwashers have recommended detergents to maintain the life of the appliance and they went over all that information with us and even provided some samples. Upfront, they made sure they clarified all the necessary adapters required as I recalling previous years with my parents at the big chains where they would show up and wouldn't have all the proper parts to put it together. I'm always happy to spend a little more to support smaller and/or family business, however, their prices are also very, very competitive including the delivery, installation and recycling. This is definitely going to be my go to spot for all future appliance purchases.”

“I was very impressed with the employees here. I shopped on 5/7/2024. Devon helped me throughout my shopping experience. He was helpful and pleasant as I finished my list of items. I then checked out in the garden center because it was cooler. I was second in line behind a customer who was slightly upset and insulted the man in the booth. He apologized over and over and kept his composure. I was also helped by the paint department who helped me with a certain stain color that I needed. Way to improve your customer service! Great job”

“The young man who helped didn't know nearly as much as I would've liked about computers. But that's okay, because I do. If be worried if my grandparents went in that they would not be adequately helped, but I was fine. That young man was extremely polite, and pleasant, and he did his best.”