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10AM - 6PM
581 Bridge St, Lowell
Computers
“Amazing! Traded in my switch 2 and got an Xbox x, AWESOME people and trade.
They are extremely fair priced and have a great return policy for their electronics. Will definitely come back!”
“The screen on my work MacBook broke two days before I was going to be traveling for a week, and I thought I was screwed. But Abdul responded quickly, patiently, and had it fixed the same day for a reasonable price. (Pretty sure he worked past closing to get it finished.) Did not know this kind of service still existed! Will definitely be returning next time any of my devices break or freak out.”
9:30AM - 9:30PM
59 Technology Dr, Lowell
Computers
“Had a great experience on the phone and was so appreciative of their willingness to help me in a quick bind. I will absolutely be reaching out again in the future if needed and am so appreciative of their quick (literally 5 minutes from me putting in a request for help) and expert help. 10/10”
10AM - 4PM
3i Taggart Dr, Nashua
Computers
“Great Service! Very professional and Friendly. Got stuck on a PC build, and had an issue with a dead laptop. Jonathan was great with keeping me informed about cost and progress.”
“I came in to get my PC fixed after some screen and artifacting issues. I came out learning more about PC care than any other place had told me. The man spoke with clarity and in a way that I will remember. Very nice place. Both workers and other customers are also very nice when it comes to opening doors.”
“I placed a few online orders for pickup and the pickup process itself was quick and easy. The confirmation email mentioned bringing ID, but no one ended up asking for it.
The only reason I’m giving 4 stars instead of 5 is because no shopping bags were provided. My first purchase was a PS5 (which was a gift), and it honestly felt awkward walking out of Best Buy holding it openly with no bag or printed receipt. I know receipts are digital now, but from a safety standpoint it would be nice to at least have the option of a bag, especially for higher-value items. My second order was much smaller (4k capture card) and again there was no bag offered.
I’m not upset about it, it just felt weird and a little inconvenient, especially if you’re buying multiple items. Overall the pickup experience was smooth, but having bags available would make it feel more complete and secure.
Also, PSA for anyone purchasing here: the standard return window is 15 days, not 30. However, if you pay for My Best Buy Plus ($50/year) or My Best Buy Total ($180/year), you get 60 days for returns. Definitely something to keep in mind before buying electronics.”
Computers
Computers
Computers
Computers
Computers
“Broke the lens cover on my camera. I couldn’t get it off myself, nor could my spouse or the guy at the Verizon store. I got to the kiosk and about 90 seconds and $10 later I was all set and on my way- new clean cover on my phones camera. So helpful, quick and I thought I was going to pay more- $10 isn’t bad.”