I don’t do much banking here unless cashiers cheque or similar smaller things. For that, the customer service has been excellent
July 2022
Slowest and worst ATM ever and I have only used it twice .. never again . FYI if it tells you your card is not valid go to the Bank of America across the street and save your life minutes
April 2022
Eastern Bank in Westford has great customer service. My mother died recently and I needed to have a satisfaction of mortgage notarized. Even though I am not a customer there (yet), they let me come in 30 seconds before they closed and notarized all the paperwork I needed -- for free. Incredibly kind and helpful.